About Us
Sophos is a global leader and innovator of advanced security solutions that defeat cyberattacks, including Managed Detection and Response (MDR) and incident response services and a broad portfolio of endpoint, network, email, and cloud security technologies. As one of the largest pure-play cybersecurity providers, Sophos defends more than 600,000 organizations and more than 100 million users worldwide from active adversaries, ransomware, phishing, malware, and more. Sophos’ services and products connect through the Sophos Central management console and are powered by Sophos X-Ops, the company’s cross-domain threat intelligence unit. Sophos X-Ops intelligence optimizes the entire Sophos Adaptive Cybersecurity Ecosystem, which includes a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity and information technology vendors. Sophos provides cybersecurity-as-a-service to organizations needing fully managed security solutions. Customers can also manage their cybersecurity directly with Sophos’ security operations platform or use a hybrid approach by supplementing their in-house teams with Sophos’ services, including threat hunting and remediation. Sophos sells through reseller partners and managed service providers (MSPs) worldwide. Sophos is headquartered in Oxford, U.K. More information is available at
www.sophos.com.
Role Summary
We are looking for a talented, high-energy leader to own Quality Engineering for our Security Operations group – spanning teams that own MDR and XDR.
As Director of Quality Engineering, you will be responsible for owning, developing & driving the strategic quality roadmap, ensuring high quality releases across the group. You will be working in an agile scrum environment with teams that span multiple time zones and centers of excellence. This is an incredibly important position in which you are expected to stand up for the quality of the product and the customer experience.
This role will require you to work with various stakeholders across Engineering & Product Management to ensure measured, monitored & automation driven software releases with a focus on CI/CD. You will support the teams to implement and deliver a cohesive Test Strategy covering areas such as Test Approach, Test Design, Test Tracking and Quality Metrics. This is a highly involved leadership position for a candidate with a passion for quality, security, technology, and innovation.
What You Will Do
- Management and technical leadership for highly skilled and motivated team of SDETs/QEs distributed across multiple Scrum teams and Geo-locations.
- Proactively drive consistency of QA approach by coaching, mentoring, monitoring and training teams on methodology and processes, to ensure that software quality is consistent across the engineering group.
- Provide leadership to the team for achieving consistent, Monitored and measurable software quality goals.
- Identify the areas for improvement in the current test methodologies and work with the team to address these, using metrics to measure and track progress.
- Identify the gaps in the current automation coverage and develop a plan to increase & measure the coverage going forward.
- Work closely with peers in Engineering and Product Management to ensure high quality and timely delivery of projects.
- Ensure QA represents the customer by validating requirements and acceptance criteria with Product Management so that delivered products meet expectations.
- Work with wider Engineering and Operations teams on the deployment of software and enablement of features in Production to ensure that quality is built into rollout plans.
- Hiring and managing the best quality engineers who are software developers in test and understand software development and automation.
- Driving development and management of Test Strategies & Test Plans.
- Coordination & communication with stakeholders, including Engineering and Product Management Leads, across multiple international sites.
What You Will Bring
- 15 -20 years of technical and Quality Assurance experience
- Bachelor’s or Higher Degree in Software Engineering or equivalent experience.
- Ability and experience in formal supervision, hiring/retaining, coaching, mentoring, and guiding of SDETs
- Experience in managing first-line and/or senior people managers.
- Knowledge and wide application of Software Engineering, DevOps and Quality Assurance principles, theories, concepts, tools.
- Ability to evaluate existing and propose new engineering processes, standards, and best practices.
- Experience in Test Planning, writing Test Strategies.
- Hands-on past Automation / Coding and Code Review experience
- Exposure to API testing using REST APIs
- Experience in Testing of SOA/Microservices based Products and CI/CD Deployments
- Knowledge / Experience with Cloud based platforms and technologies.
- Experience working with Agile/ Scrum SDLC setup.
Desirable
- Experience working with XDR and SIEM technologies.
- Experience building testing strategies within cloud platforms such as AWS.
- Understanding of security operation centers technologies and processes, including analyst workflows for investigation and response.
- Hands-on experience in Automation and Framework Development.
In the United States, the base salary for this role ranges from $188,000 to $313,000. In addition to base salary, we offer additional compensation including bonus eligibility and a comprehensive benefits package. A candidate’s specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs.
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Ready to Join Us?
At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.
What's Great About Sophos?
· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information.
· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit
· Employee-led diversity and inclusion networks that build community and provide education and advocacy
· Annual charity and fundraising initiatives and volunteer days for employees to support local communities
· Global employee sustainability initiatives to reduce our environmental footprint
· Global fitness and trivia competitions to keep our bodies and minds sharp
· Global wellbeing days for employees to relax and recharge
· Monthly wellbeing webinars and training to support employee health and wellbeing
Our Commitment To You
We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.
Data Protection
If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. If you have any questions about Sophos’ data protection practices, please contact
[email protected].
