Director, QA Engineering

Life360 is a Remote First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US) regardless of any specified location above. 

About Life360

At Life360, we’re on a mission to simplify safety so families can live fully. Everyday more than 50 million members across 195 countries trust us to protect and connect their loved ones at home, on the road, and on the go.

From real-time location updates to keep everyone coordinated, to Crash Detection and 24/7 Roadside Assistance, Life360 is designed to free families from everyday worries. Our range of Driving Safety, Digital Safety, Location Safety, and Personal Safety features are there to keep our members safe every step of the way.

Life360 has more than 500 (and growing!) remote-first employees.

In 2021, Life360 acquired Tile, the pioneer in finding technology, and Jiobit, one of the top real-time location monitoring platforms for families. These expanded offerings mark an important step forward towards achieving our vision of being the world's leading platform for people, pets and things.

We value having a diverse and inclusive community from many backgrounds, so even if you don’t meet 100% of the below qualifications, you should still seriously consider applying!

About the Job

The salary range for this position is $273,915 to $307,000. We take into consideration an individual's background and experience in determining final salary- therefore, base pay offered may vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits, as well as equity.

What You’ll Do

• Develop and implement strategic quality management system processes that support the company’s business plan. 
• Responsible for development of key high-level processes to ensure products meet expected quality criteria in line with appropriate regulatory standards. 
• Develop and execute a robust quality assurance strategy aligned with organizational goals and industry best practices. 
• Define, monitor, and report on key quality metrics and KPIs to assess project and team performance, enabling data-driven decision-making.
• Manage multiple QA managers, providing leadership and guidance to ensure effective team management and alignment with quality objectives. 
• Establish and rigorously enforce quality standards, processes, and methodologies across all phases of software development. 
• Stay abreast of industry regulations and compliance requirements, ensuring products meet necessary standards and certifications. 
• Develop and execute crisis management plans to address critical quality issues while minimizing disruptions to project timelines. 
• Monitor customer feedback and satisfaction pertaining to product quality, actively driving improvements when necessary. 
• Drive the multiple initiatives in implementation of cutting-edge automated testing frameworks and tools to enhance efficiency, increase test coverage, and reduce manual efforts. 
• Identify potential quality risks and proactively develop comprehensive risk mitigation plans, preventing issues before they impact project timelines. 
• Deliver clear and transparent communication on the status of QA efforts, risks, and recommendations to leadership. 
• Lead, mentor, and empower a high-performing QA team, fostering a culture of excellence, collaboration, and continuous growth.
• May telecommute.

What We’re Looking For

• Bachelor’s degree in engineering or a related field followed by 6 years of progressive, post-baccalaureate work experience in the job offered or a QA Engineering related occupation. 

Our Benefits

• Competitive pay and benefits
• Medical, dental, vision, life and disability insurance plans (100% paid for employees)
• 401(k) plan with company matching program
• Mental Wellness Program & Employee Assistance Program (EAP) for mental well being
• Flexible PTO, 13 company wide days off throughout the year & paid Holiday Shutdown
• Learning & Development programs
• Equipment, tools, and reimbursement support for a productive remote environment
• Free Life360 Platinum Membership for your preferred circle
• Free Tile Products

Life360 Values

Our company’s mission driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference 

• Be a Good Person - We have a team of high integrity people you can trust. 
• Be Direct With Respect - We communicate directly, even when it’s hard.
• Members Over Metrics - We focus on building an exceptional experience for families. 
• High Intensity High Impact - We do whatever it takes to get the job done. 

Our Commitment to Diversity

We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.

We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status.  

We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful.

#LI-DNI

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To apply, please email resume to [email protected]. Must reference job 20932.5.7