Director, Product Management, Visa Commercial Solutions

What's it all about?

Visa Commercial Solutions (VCS) is a world-class organization responsible for growing all flows between businesses and governments, from SMBs to the largest global corporations.  The Core Products and Platforms team (LMM and SMB) is part of VCS and works closely with financial institutions and fintechs to bring payment solutions that meet the needs of growth corporates, large enterprises, multinationals, governments, public sector entities and small businesses around the world.  The team is responsible for the product development and management of a suite of products, encompassing core products such as Fleet, Travel, Purchasing, Virtual Cards, Small Business, as well as new B2B payment offerings and emerging verticals such as Employee Benefits, providing innovative payment capabilities that exceed client expectations.

The Director, Product Management plays a crucial role in shaping the Visa’s Commercial Travel payment product offerings and market positioning.  This role is responsible for leading and driving the product strategy, product management and development of existing products that support our B2B Travel and Corporate T&E Travel lines of businesses including Visa Commercial Choice Travel and Corporate T&E cards, and successfully delivering new innovative product solutions to market. 

What we expect of you, day to day.

Product Strategy and Development:

• Define and lead the overall product vision, product strategy and portfolio management of the suite of products within B2B Travel and Corporate T&E Travel to create competitive advantage and drive growth for Visa
• Collaborate with key internal stakeholders to understand and translate customer and market needs into product solutions that deliver substantial value propositions
• Develop product narratives and key value propositions
• Define & prioritize features, enhancements & capabilities, develop product roadmaps, and ensure alignment to overall product vision
• Collaborate with global platform owners as well as core technology teams on the planning, prioritization and execution of the product roadmaps 
• Ensure the product strategy and product roadmaps are aligned and well-articulated to customers, prospects and partners, as well as internally within Visa
• Develop GTM strategy and manage key commercialization activities
• Establish and codify processes to ensure a simplified sales, implementation and onboarding model to support scale
• Educate and empower key stakeholder teams to drive client adoption & market penetration
• Monitor product performance, enhance KPI dashboards, derive intelligence to ensure data driven decision making

Strong team culture

• Develop and inspire a team focused on delivering best-in-class products and solutions
• Demonstrate thought leadership and enable flawless execution
• Create a team culture that amplifies Visa’s Leadership Principles and champions our innovative DNA across the organization

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The ideal candidate is an experienced senior product leader with the ability to inspire and motivate his/her team in a fast-paced and dynamic environment.  He/she must have proven experience in developing and leading teams to commercialize innovative products that deliver substantial value propositions to the market.  This role requires strategic leadership, innovation, collaboration, and problem-solving skills.  He/she is creative and hands-on, has a bias towards action and can inspire others with his/her vision.

This role requires breadth of knowledge and experience in commercial/B2B payments.  In addition to traditional product management experience, the ideal candidate will have prior strategy and/or product development experience within the B2B (OTA) Travel and Corporate T&E Travel industries. 

Qualifications

• MBA or Advanced Degree is highly desirable
• Deep product management experience within commercial/B2B payments
• Prior experience within B2B Travel and Corporate Travel payments
• Experienced product leader with a record of accomplishment for creating and developing new product capabilities from initial concept to industry leadership
• Proven track record of developing and executing a product vision for successful products based on a deep understanding of customer needs
• Demonstrated thought leadership and the aptitude to think creatively and identify new opportunities to innovate and differentiate with evidence of tangible business results
• Experience managing and developing strong partnership with cross-functional teams to influence and co-create shared roadmaps
• Effective leadership and people management skills, with a focus on developing diverse, high performing teams and fostering an inclusive culture that is inquisitive and collaborative
• Excellent ability to develop and communicate strategy, and secure internal buy-in and investment for products
• Natural collaborator, with excellent communication skills and strong executive presence
• Self-motivated and comfortable with ambiguity, possessing the maturity and competence to influence across multiple levels and organizations including internal and external stakeholders

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.