Director, Product

Why you will love working here

We are a global leader in loyalty marketing  

We work with some of the most well-known brands in the world to deliver market-leading, end-to-end loyalty solutions to enable customer experiences. With a strategy-led, technology-enabled approach, we are consistently named an industry leader by Forrester. The programs we deliver reach more than 330M consumers through loyalty. The impact of these loyalty programs affords us deep brand partnerships, owning a niche in the loyalty space where outcomes matter most. 

We are a mission and values driven company  

Our mission is to grow enterprise value through loyalty for our clients. Every role within Kobie has a purpose and directly contributes to us achieving this mission.  

We are values driven at every point. Over our 30+ year journey, we’ve created a fun, high-trust, transparent workplace. We believe in leadership and ownership. Our hybrid work environment, personal holidays, casual dress code and focus on diversity and inclusion add to a culture that makes our teammates proud. That pride shines through in the work we do for our clients. 

About the team and what we’ll build together

In this pivotal leadership position, you'll spearhead the strategic direction of one of our Kobie Alchemy® Loyalty Cloud product suites, fostering a culture of innovation and client and user-centricity. You'll work closely with cross-functional teams across engineering, marketing, sales, and client services to ensure our products deliver exceptional value for our clients and their customers. 

How you will make an impact

• Help Lead the Product Management Transformation: 
  • Develop and implement a comprehensive product-led growth strategy for a product suite, driving a data-driven approach to product development and go-to-market initiatives.
  • Champion voice of the client and user research and user-centered design principles, ensuring all product decisions are based on client and user needs and pain points.
  • Partner with cross-functional leadership to cultivate a product-focused culture across the organization.
• Drive Product Innovation and Growth: 
  • Manage and facilitate the governance of our product vision and roadmap, maintaining continuous alignment with our business goals and client needs.
  • Drive efficient and seamless execution of our product development lifecycle process - from ideation and user research to development, launch, and ongoing optimization.
  • Champion the adoption of product analytics and user feedback to continuously improve product experience and drive user engagement and retention.
• Provide leadership and mentorship to the team:
  • Support talent development of a high-performing product management team, fostering collaboration and mentorship.
  • Set clear expectations and performance metrics for the product team, driving accountability and ownership.
• Collaboration, Communication, and Influence:
  • Collaborate closely with engineering, marketing, sales, client services, and operations to ensure seamless execution of our product development lifecycle process.
  • Be a strong communicator, effectively articulating the product vision, roadmap, and user insights to all stakeholders.
  • Build strong relationships with key stakeholders across the organization, advocating for the user and ensuring alignment with business objectives.

What you need to be successful: 

• 8+ years of experience in product management for a martech, data, or analytics SaaS or software product line, with a proven track record of success in leading product teams and driving growth.
• Extensive experience with product-led growth strategies and a deep understanding of B2B technology design principles.
• Growth mindset to overcome challenges and solve problems.
• Strong analytical skills and experience with product analytics tools and user research methodologies.
• Excellent leadership and communication skills, with the ability to inspire and motivate a team, communicate effectively across all levels, and influence stakeholders.
• Proven ability to build and manage cross-functional relationships.
• Passion for the software technology industry and a strong understanding of current.

Bonus:

• Experience leading a product portfolio through a major transition or evolution. 
• Experience working in an agency environment.
• Certification and/or expertise in AI and CRM.
• Public speaking experience and comfortable presenting product vision and strategy to large audiences.

Our teammates are at the heart of everything we do  

Healthy people are happy people, which makes mental and physical health a top priority at Kobie. From robust health insurance and benefits options to free fitness programs like FitOn, to generous vacation time for yourself, we support your health needs fully. In today’s job market, we know that employees are choosing only what works best for their life. For those that want career growth, Kobie is the perfect place. We have developed a comprehensive people strategy that helps every teammate know how to advance and progress on their career journey. Beyond title progression, Kobie’s competitive pay, 401k matching, annual profit sharing and bonuses all make Kobie a perfect place to build your career. 

Kobie a place for all 

We don’t just accept differences – we embrace, share, and celebrate them!  

Employment at Kobie is based solely on a person's merit and qualifications, directly related to professional competence. We do not discriminate against any teammate or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis under the law.    

We are fiercely committed to fostering a workplace where teammates draw upon their own diverse backgrounds, experiences, and perspectives so that they feel welcomed to bring their authentic self to work every day. While our leadership team fully and completely supports our policy of nondiscrimination and equal opportunity, all teammates share the responsibility to ensure we incorporate the principles of equity, diversity, and inclusion throughout Kobie.