Director, People (Distribution Centers)

S'more about the role

The Director, People is a national role leading a team of People (Human Resources) professionals in providing both strategic and hands-on support to the leadership and associate populations within HelloFresh's Distribution Centers.  This role will be responsible for driving HR functional excellence, executing on people initiatives and ultimately, delivering a stellar employee experience. HelloFresh currently has 7 sites across 3 provinces (Alberta, British Columbia and Ontario).  This role will report into the Sr. Director, People and lead a team of 15-20 employees, with 4 direct reports.

This is a hybrid role with a need for on-site presence at minimum 2 days a week, with the ability to travel an average of 10-15% of the time within Canada.

Lettuce share what this role will be responsible for

• Set the vision, direction and culture of their team of HR professionals (up to 10-20 professionals in various stages of their careers) by managing individual and team performance expectations and goals, monitoring real-time service levels, and holding their team accountable to meet and exceed performance targets
• Identify, develop, and implement HR strategies and programs to support operational and strategic business needs on a national level, including: recruitment, onboarding, performance management, organizational design, compensation and benefits, learning and development, diversity and inclusion, and offboarding. 
• Thoughtful ability to develop strategic relationships with your business partners by building trust and influencing business decisions.  You can root cause issues quickly and uncover core issues using data, then lean in, consult with, and teach the business how decisions affect the network and/or individual sites, and create new mechanisms, as needed
• Understand business goals and recommend thoughtful new approaches, policies, and procedures to affect continual improvements in business objectives, productivity, and development of the People team within the company
• Deliver results in a fast-paced environment with a high volume workload supporting HR functions and the business
• Drive and direct all employee engagement efforts for senior leaders, front line managers and associates
• Continuously innovate HR solutions and process improvements by working closely with HR Managers at each DC to ensure standardization and alignment in HR practices, approaches (subject to provincial legislation differences) and systems/tools.
• Lead projects at a national level, influence and build buy-in from stakeholders, and then drive execution and achievement of the key results using effective change management and project management skills
• HR Business Partner for national leaders supporting Distribution Centers, Hubs and/or Factor, including coaching and advising on key areas such as performance management, employee relations, succession planning, and team effectiveness.
• Ensure legislative compliance at our DCs across Canada, including the Employee Handbook and other policies,  health and safety (i.e. training, certifications), hours of work, etc.
• All other duties, as assigned

Sound a-peeling? Here's what we're looking for

• BA/BS degree from a four-year accredited university
• 7+ years' human resources management experience with at least 5+ years' experience leading teams
• 3+ years' experience in one or more of the following industries: shipping/logistics distribution centers, warehousing, manufacturing environment, retail, and customer-facing / customer-service environments
• Experience supporting hourly, front-line employee populations of 500+
• Experience in workforce planning/flex staffing, project management, and continuous or process improvement
• Demonstrated experience leading change management initiatives, specifically in organizational design/structure, HR program development and implementation, and/or HR service delivery
• Strong understanding of health and safety, employment, and human rights legislation in AB, BC and ON
• Strong stakeholder management skills, especially in business partnering with senior business leaders and global counterparts
• Excellent communication, presentation, facilitation, and interpersonal skills
• Excellent coaching and conflict resolution skills, with demonstrated experience in leading complex workplace investigations 
• Sound judgement and fair, ethical conduct with respect to employee relations and our highly diverse employee population
• Excellent  prioritization, time management, and organization skills
• Ability to work within a quickly changing, high pressure environment and with a great deal of ambiguity 
• Experienced in Google Suite (Gmail, Docs, Sheets) and HR tools (HRIS, ATS, scheduling/time tracking)
• Experience implementing HR systems/tools, preferred

Let’s cut to the cheese, this is why you'll love it here

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, and unlimited access to the Headspace app to meet your self-care needs.
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents
• WFH Allowance - A one time fund to help you set up or improve your home office 
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund
• Work Hard & Have Fun - From team socials to HQ Wellness Wednesdays, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like HelloChange and Women Empowerment, we are committed to our diversity, equity & inclusion efforts
• Food Puns - this one is kind of a big dill if you haven’t already noticed. 

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 1 day in office per week (or 4 days per month), with most teams in office between 2-3 days a week. 

COVID-19 Vaccination Policy

The health and safety of all staff members at HelloFresh is our top priority. As such, we are committed to taking every reasonable precaution to protect the health and well-being of our employees against the risks of COVID-19. 

Full vaccination against COVID-19 is proven to be a safe and effective tool in protecting our health and our communities. In support of this, we have adopted a COVID-19 Vaccination Policy requiring all staff members to be fully vaccinated in order to access the office or to attend a HelloFresh sanctioned event located outside of the office.