Director, Operations Data Delivery

• Lead and develop a team of product owners to foster a culture of collaboration, innovation, accountability and continuous improvement
• Establish clear performance metrics and objectives, ensuring alignment with organizational goals and strategic initiative
• Collaborate with cross-functional teams including Product Organization and Operations to prioritize data initiatives and ensure timely delivery of data capabilities and services
• Coach and mentor team members to enhance their skills and drive professional growth
• Define a Data Capability Roadmap in collaboration with Product and Operations teams and communicate the vision for data services and capabilities, ensuring they meet the needs of internal and external stakeholders
• Collaborate with product owners to create and manage roadmaps, ensuring alignment with strategic goals and consistent enterprise communication
• Analyze market trends and customer feedback to drive product enhancements and innovation
• Support the Data Services Product Owners in their stakeholder collaboration, empowering them in communication and collaboration efforts throughout organization
• Partner with Senior Data Leadership on advancing the comprehensive data strategy in alignment with the organization’s mission and objectives
• Identify opportunities for leveraging data to create competitive advantages and enhance operational efficiency
• Encourage experimentation and adoption of emerging data technologies and methodologies
• Manage financial impact of design decisions and tracking cost-saving improvements in collaboration with Finance leadership
• Oversee the established data governance practices in collaboration with senior data leadership to ensure data integrity, security, and compliance with relevant regulations
• Promote best practices in data management and analytics across the organization
• Ensure adherence to data governance best practices, ensuring data quality, integrity, and compliance with relevant regulations
• Implement data management frameworks that promote transparency and accountability within data operations
• Oversee data insights and reports to senior leadership, providing actionable recommendations based on data analysis
• Monitor the progress of data initiatives, ensuring regular updates to senior leadership and stakeholders are consistently and productively published
• Foster relationships with external partners and vendors to enhance data capabilities and resources
• Perform other duties as assigned

Requirements:

• Bachelor’s degree in Data Science, Computer Science, Business Administration, or a related field; Master’s degree preferred
• 5 years of experience in data management, analytics, or related fields, with a minimum of 3 years in a leadership role
• Proven experience in managing product development cycles, from ideation to launch
• Technical skills in SQL, NoSQL a plus
• Proven leadership experience as demonstrated through historical work/achievements with a proven track record of leading and motivating teams to achieve project goals and deliverables

• Superior written and verbal communications, executive presence, presentation, and interpersonal skills
• Excellent interpersonal, skills with the ability to influence and negotiate effectively at all levels
• Strong problem solving, analytical and strategic skills with the ability to make data-driven decisions
• Highly developed organizational skills; comfortable working under time sensitive deadlines
• Ability to develop and execute strategic plans aligned with organizational objectives
• High comfort with client facing negotiation, accountability, and coordination
• Solution oriented; identify and drive options for advancement in the event project obstacles are evident
• Driver mentality with expectation to lead high profile outcomes