ByHeart is an infant nutrition company built from the ground up to deliver real innovation on behalf of babies and parents. Our mission is simple: make the best formula in the world. That’s why we studied the latest breast milk science, worked directly with suppliers we know and trust, set uncompromising quality standards, developed our own small batch blending process, built our own manufacturing facilities, and conducted a groundbreaking clinical trial. Our goal is to create a future where all parents feel amazing about feeding their baby—no matter how they do it.
When we launched our Whole Nutrition Infant Formula in March 2022, we were the first new U.S infant formula manufacturer in 15 years. Since then, we’ve been leading the way in a lot of ways.
We’re…
- The only U.S.-made infant formula to use organic, grass-fed whole milk
- The first and only U.S. infant formula company to add the two most abundant proteins found in breast milk—alpha-lac and lactoferrin—to our ingredients list
- The first infant formula company to receive Clean Label Project’s Purity Award (and we test for 700 contaminants vs the required 400)
- We ran the largest clinical trial by a new infant formula brand in 25 years—clinically proving our benefits vs a leading infant formula like:
- Less spit up
- Softer poops
- Easier digestion
- More efficient weight gain
- Enhanced nutrient absorption
- Longer stretches between nighttime feeds*
With >$250M in funding, we’re shifting the industry forward—and this is just the beginning. Help us build a future where all parents can feel amazing about feeding, by joining our growing team of >275 people that stretches across the country.
We're proud to offer competitive, family-first benefits, including but not limited to:
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Health insurance for the whole family: medical, dental, & vision insurance covered 100%, with 90% coverage for your family.
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Flexible paid time off: plus 12+ company holidays, and 2 floating holidays to use at your discretion!
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16-weeks of fully-paid parental leave and new parent support: free 1-year supply of formula, cozy feeding suites, and paid pumping time.
- Up to 6% 401(k) Match to help you plan for your future.
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Company equity for every employee: because when we succeed, we succeed together!
Visit our site to learn more, and check out some recent press on ByHeart:
*based on data from infants at approximately 4 months of age
ROLE DESCRIPTION
This influential Director role will lead PMO function and oversee execution of cross functional Operations projects. The primary focus will be on establishing a governance process to drive compliance to internal standards and set roadmap to exceed external standards. The role will provide leadership, managing activities of cross-functional, multi-site teams to achieve overarching organizational objectives.
Reports To: VP of Supply Operations
Location: Remote
ROLES & RESPONSIBILITIES
- Partner with senior leadership to identify, design and accelerate key Operational projects.
- Facilitate the prioritization of projects and the allocation of resources by working closely with key stakeholders.
- Manage a portfolio of projects and ensure coordinated planning and execution.
- Lead key strategic initiatives across ByHeart’s Network of plants, including but not limited to identifying and driving continuous improvement projects, managing multidisciplinary projects, and monitoring Operational performance.
- Monitor compliance with Byheart processes and address outliers
- Define and track key performance indicators to ensure project goals and milestones are consistently achieved.
- Proactively identify potential project risks and ensure that robust mitigation strategies are in place.
- Work with site directors, Engineering and Senior leadership teams to identify and design best in class Operational footprint.
- Provide strategic insight and guidance to Operations and ByHearts executive leadership team.
- Lead complex projects and programs from idea to implementation by providing strategic direction and thought leadership to stakeholders, leveraging resources, and driving risk mitigation strategies.
- Design and execute project implementation plans, manage critical metrics and deliverables, and lead technical reporting to assess key financial impacts and ROI.
- Lead cross-functional initiatives, facilitating process improvements and ensuring successful delivery of key projects.
- Monitor and report on the progress and effectiveness of change initiatives.
- Provide guidance and support to project managers on change management best practices.
- Develop and maintain a change management framework and toolkit for the PMO.
- Availability for up to 60% travel required.
Skills & Qualifications
- Bachelor's degree in engineering or life sciences discipline required, advanced degree preferred.
- Extensive experience (10+ years) in Quality or Operations within food, pharmaceutical or infant nutrition industry.
- Experience with manufacturing, control and regulatory environment for infant formula destined for US market
- Self-starter with well-developed interpersonal and influence skills
- Proven track record in senior Quality or Operations roles at regional or global level
- Demonstrated experience in leading diverse teams with varied management levels
- Ability to create strong working relationship and partner with senior leadership to identify, analyze, and accelerate solutions and strategies
- Ability to navigate and influence within a matrixed organizational structure.
- Exceptional communication and interpersonal skills, essential for rapid and effective communication across all organizational levels.
- Ability to present recommendations and solutions to executive leadership team.
- Detail-oriented with a commitment to maintaining the highest standards in Operational performance.
Additionally, you will be eligible for a discretionary performance based annual cash bonus and to participate in our company’s equity program, plus our robust medical, dental, vision, retirement, and other benefits.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
