About Pagaya
Pagaya is a global technology company making life-changing financial products and services available to more people nationwide, as it reshapes the financial services ecosystem. By using machine learning, a vast data network, and a sophisticated AI-driven approach, Pagaya provides comprehensive consumer credit and residential real estate solutions for its partners, their customers, and investors. Its proprietary API and capital solutions integrate into its network of partners to deliver seamless user experiences and greater access to the mainstream economy. Pagaya has offices in New York and Tel Aviv. For more information, visit pagaya.com.
About the Role
We are seeking an experienced Director Product Operations Manager to lead our efforts in driving operational excellence across the product management organization. This role will work closely with VP Product Platform as well as with product and engineering leaders and cross-functional teams, ensuring disciplined roadmap planning, execution and alignment between product development, strategy, and delivery. You will lead the efforts to ensure development plans are prioritized and aligned with company goals, streamline roadmap planning and execution processes, optimize product delivery, and manage metrics to help drive efficiency, scalability, and growth.
Key Responsibilities:
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Roadmap Priorities & Execution Alignment: Own product planning and execution rhythms and processes. Ensure the company priorities and product strategy is translated into actionable roadmaps and prioritized plans, working closely with product managers, engineering, research and operation teams.
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Operational Efficiency: Implement frameworks and best practices that help the product team scale efficiently, including roadmapping, prioritization, and resource allocation processes.
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Data driven execution: Establish KPIs and performance metrics to track product health and execution success, ensuring data-driven decision-making and continuous improvement.
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Cross-Functional Collaboration: Collaborate with product, engineering, and business operations teams to ensure clarity and alignment on priorities, timelines, and deliverables. Drive smooth communication both internally and externally.
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Product Lifecycle Management and Project Management: Assist in the planning, tracking, and communication of product milestones across various phases, from development through to launch and post-launch evaluation. Support high-profile projects by monitoring timelines, ensuring resource allocation, and resolving conflicts. Manage dependencies and ensure smooth integration across teams.
Requirements:
- 7+ years of experience in product management, product operations, or project management, with at least 3-5 years in a team leadership role.
- Familiarity with product management and product development processes, including Agile/ Scrum methodologies, and experience with tools such as Jira, Asana, or similar.
- Proven track record of leading teams, influencing cross-functional departments, and driving initiatives in a fast-paced, evolving environment.
- Strong analytical mindset with experience in collecting and using data to inform product decisions and optimize operations.
- Excellent people skills, verbal and written communication skills, with the ability to interact with and influence stakeholders at all levels.
- Bachelor’s degree in business/operations, engineering or related field; MBA or relevant advanced degree is an advantage.
- Great to have- Background in fintech or financial services.
Our Team
Pagaya was founded in 2016 by seasoned research, finance, and technology entrepreneurs, and we are now 400+ strong in New York, Los Angeles, and Tel Aviv.
We move fast and smart, identifying new opportunities and building end-to-end solutions from AI models and unique data sources. Every Pagaya team member is solving new and exciting challenges every day in a culture based on partnership, collaboration, and community.
Join a team of builders who are working every day to enable better outcomes for our partners and their customers.
Our Values
Our values are at the heart of everything we do. We believe great solutions are built through a great community.
- Advance Inclusion- We create a world where everyone can win, designing systems that better represent people and generate sustainable value for our employees, partners and investors.
- Be Accountable Together- We proudly own our actions and our results, taking initiative to ensure our work gets over the finish line as a team.
- Continuously Learn- We challenge ourselves for the sake of getting better as individuals, as teams, and as an organization to deliver for our partners.
- Debate and Commit- We respectfully and openly debate to strengthen our ideas and build shared conviction - once we decide, we go all in, together.
- Dream Big and Act- We boldly tackle complex problems, pressure-test solutions in real-time, and adapt with speed and energy.
More than just a job
We believe health, happiness, and productivity go hand-in-hand. That's why we're continually looking to enhance the ways we support you with benefits programs and perks that allow every Pagayan to do the best work of their life.
Pagaya is an equal opportunity employer. Pagaya is encouraging diversity and actively seeking applicants from all backgrounds, as are committed to creating a diverse workforce together with an inclusive environment for all. Employment is decided on the basis of qualifications, skills, and business needs.
