Director of Product Design

Founded in 2010, JOOR now services more than 14,000 brands and over 600,000 buyers across 150 countries, processing an incredible $1.7B in wholesale transaction volume each month. Backed by Macquarie Group, Battery Ventures, Canaan Partners & ITOCHU, JOOR is a Series D start-up that provides the world's most recognized brands and retailers with a digital wholesale management platform that transforms the way these businesses work.

With a CEO recently named a Glossy 50 "Changemaker in the Fashion Industry" and inducted into Forbes' "50 Over 50" 2022 class, JOOR is attracting top talent to drive market dominance. With our team of 150+ experts, we maintain an established global presence with employees in key markets in North America, Europe and APAC.

Product Design @ JOOR

We’re seeking a Director of Product Design to join our team at JOOR. As a Director of Product Design at JOOR, you’ll have the opportunity to work on a wide range of complex problems.

As a Director of Product Design, you’ll lead the Design team at JOOR, which comprises multidisciplinary designers individually responsible for all design aspects: most UXR methods from discovery to usability, UX design, UI design, and prototyping for both web and mobile. Additionally, our designers are critical collaborators in cross-disciplinary activities such as product discovery, design, validation, and analysis. 

Product Designers at JOOR take design ownership of projects, large and small. They assume responsibility for design quality across their immediate and adjacent product groups and work within a product trio to discover & define problems and the outcomes to accomplish.

Job Summary:

The Director of Product Design will be at the forefront of our product development efforts, leading our design team to create intuitive, engaging, consistent and visually compelling user experiences across company initiatives. This role requires a visionary leader who combines creative design skills with a deep understanding of user-centered design principles and the ability to drive innovation within a SaaS platform.

The ideal candidate will possess a blend of strategic thinking, team leadership, and hands-on design expertise to guide the product design strategy from conception to launch.

Key Responsibilities:

• Collaborate closely with your Product, Engineering, and Operations leadership partners to plan and execute our product roadmaps.
• Develop and nurture relationships with our global stakeholders, learn the nuances of their workflows, and ensure your team is designing and shipping impactful and cohesive product experiences that meet our stakeholders’ needs.
• Balance being a passionate advocate for our users while pushing your teams towards efficient operational excellence.
• Manage and coach your design team by helping them navigate the complexity and ambiguity of our business areas.
• Keep your teams inspired and engaged by providing clear direction that looks towards the future while creating actionable steps that are impactful today.

Skills, Characteristics & Qualifications:

• 3+ years of experience successfully leading and scaling high-performance design teams, including ICs and people managers.
• Demonstrated passion for design excellence in the fashion wholesale space and a successful track record of shipping impactful products at a global scale.
• Experience collaborating closely with cross-functional stakeholders, helping drive alignment between design and your cross-functional partners, and building strong relationships across business areas.
• Comfortable working with ambiguity. Ability to bring rigorous design thinking and operational structure to complex and evolving problem spaces.
• Exceptional communication skills both written and verbal whether in small group discussions, large-scale presentations, or with executives.
• Ability to inspire, lead, and engage your design teams, leaning in and giving them critical business context, feedback, and direction.
• Bring a balanced perspective and thoughtful decision-making to strategic discussions, advocating for both user-centricity and the needs of the business with your teams and your peers.

We’d LOVE to hear from you if: 

• Deep understanding of complex data products
• Experience/knowledge of the wholesale fashion industry
• You have experience managing a design team on enterprise products and features for web and mobile apps.
• You have experience and enjoy managing a team of designers who collaborate, co-design, and solve problems together.
• You have experience working with an established Design System and are familiar with contributing new components when necessary. 
• You have experience using Figma.

What We Offer :

• Access to Market Weeks to see the product in action.
• Collaborate with our teams in global offices around the world
• Private Healthcare, Pension
• Regular social events, including happy hours, lunch & learns company off-sites, meetups, and speaker series.
• Transparency into the state of our business via monthly all-hands meetings, showcasing the company's performance concerning revenue and growth.
• Investment into your development with a free UDEMY License 

We are one of the few tech companies with a female CEO, and 1/3 of our engineering team is made up of women — well above the industry norm. Walking our floors, you'll find people of every shape, color, ethnicity, and creed. If you want to join a team of innovators and trailblazers who value diversity of thought and experience, then JOOR may be the place for you.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Excited about the role but still not 100% you fit the criteria? We would still love to hear from you!