Director of Operations - Residential Bridge & Transitional Lending

AI overview

Lead and scale operational processes for the Residential Bridge and Transitional Loan platform, ensuring compliance and efficiency while working directly with senior leadership.

SimpleCREDIT, Hiring for Director of Operations – Residential Bridge & Transitional Lending

Overview:
SimpleCITI Companies is a vertically integrated real estate and specialty finance platform built to execute across the full investment lifecycle. Its operating companies specialize in real estate acquisitions, capital markets, brokerage, property management, development, and specialty lending. With expertise in industrial, commercial, mixed-use, and residential real estate, SimpleCITI Companies operates at the intersection of capital deployment, operational execution, and long-term value creation.

Our real estate verticals include:

  • SimpleCITI (Private Equity Real Estate)
  • SimpleADVISORY (Investment Advisory)
  • SimpleMANAGE (Property Management)
  • SimpleBRICKS (Development)
  • SimpleBROKERAGE (Brokerage & Leasing)
  • SimpleCREDIT (Private Lending)


SimpleCREDIT is expanding its Residential Bridge and Transitional Loan (RTL) platform and seeks a Director of Operations to lead and scale operational and credit processes. This role oversees underwriting workflows, loan execution, and internal operations, ensuring efficiency, compliance, and scalability. The Director works directly with the founder and senior leadership to build infrastructure supporting growth, risk management, and institutional-grade operational discipline.

Responsibilities:
Operations & Workflow Management

  • Oversee the end-to-end credit process for residential bridge and transitional loans, including underwriting, documentation, closings, and post-funding monitoring.
  • Manage workflow pipelines, ensuring efficiency, consistency, and accuracy across the credit team.
  • Implement and maintain SOPs, loan grading systems, and operational playbooks.
  • Monitor KPIs and operational metrics to identify bottlenecks and optimize processes.

Team Leadership & Coordination

  • Lead, mentor, and develop the credit operations team.
  • Coordinate across internal teams (legal, compliance, finance, property management) and external partners (title companies, appraisers, contractors).
  • Foster collaboration between credit, finance, and deal execution teams to streamline loan origination and closing.

Compliance & Risk Management

  • Ensure adherence to internal credit policies, lending guidelines, and regulatory requirements.
  • Collaborate with legal and compliance to maintain documentation standards and audit readiness.
  • Support risk management efforts, including reporting, portfolio monitoring, and process controls.

Platform Development & Strategic Initiatives

  • Identify opportunities to automate, digitize, and scale operations.
  • Drive improvements to loan origination and management systems (LOS/LMS).
  • Develop reporting templates, dashboards, and operational insights for leadership and capital partners.

Requirements

  • 2+ years of experience in private lending, residential bridge, or transitional lending operations, including team management.
  • Expertise in residential bridge, transitional, construction, or rehab lending operations.
  • Deep understanding of credit underwriting processes, loan structuring, and portfolio monitoring.
  • Strong operational, project management, and process design skills.
  • Experience with lending platforms such as LendingPad, Liquid Logics, or similar LOS/LMS.
  • Strong leadership, communication, and organizational skills.
  • Bonus: Experience scaling operations in a private lending or real estate investment platform.

SimpleCiti Holdings is a dynamic and innovative holding company dedicated to revolutionizing the real estate industry. Based on the principle of simplicity and efficiency, SimpleCiti embodies the vision of creating streamlined and effective solutions across various sectors within the real estate domain. Our mission is to make complex processes simple and accessible, driving value and growth through our diverse portfolio of businesses.Our Brands: SimpleSPACES: Specializing in multi tenant industrial properties, SimpleSPACES offers flexible leasing solutions for industrial warehouses, ensuring tenants have adaptable and efficient spaces for their operations. SimpleBricks: Focused on development, SimpleBricks is committed to creating high-quality, sustainable real estate projects. Our team leverages innovative construction techniques to deliver exceptional properties that meet the evolving needs of our clients. SimpleAdvisory: As an SEC Registered Investment Advisor (RIA), SimpleAdvisory provides expert financial guidance and personalized investment strategies. We help our clients navigate the complexities of real estate investments with confidence and clarity. SimpleEquity: A private equity firm with a keen focus on equity investments, SimpleEquity partners with investors to identify and capitalize on lucrative opportunities in the real estate market. Our strategic approach ensures robust returns and long-term growth. SimpleMANAGE: This division manages our extensive portfolio of properties with a focus on efficiency, tenant satisfaction, and operational excellence. We provide comprehensive property management services that optimize asset performance and enhance tenant experiences. Our Vision:SimpleCiti Holdings strives to be a leader in the real estate industry by embracing simplicity, innovation, and excellence. We aim to create a seamless and enriching experience for our clients, tenants, and partners, fostering growth and success through our integrated approach.Our Values: Simplicity: We believe in making complex processes simple and straightforward. Innovation: We embrace cutting-edge technologies and innovative solutions to stay ahead in the market. Excellence: We are committed to delivering the highest standards of quality and service in everything we do. Integrity: We conduct our business with honesty, transparency, and a strong sense of ethics. Collaboration: We value teamwork and partnership, working together to achieve shared goals. At SimpleCiti Holdings, we are redefining the real estate landscape, one simple solution at a time.

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