About us
CTA is a not-for-profit progressive technology group that provides advanced data tools to a wide array of users across advocacy, non-profit, and organizing spaces. CTA uplevels our partners' program impact by unlocking the potential of their data, using software and data engineering, and removing barriers to entry. We are a small team of engineers, data practitioners, product managers, and strategists creating great technology for progressive change.
Job Description
We are seeking a multi-talented and dynamic Director of Operations to oversee and optimize the operational functions of our growing startup. This unique role combines strategic planning with hands-on execution, ensuring our day-to-day operations run smoothly and helping to grow our business. The ideal candidate will possess a strong understanding of operational efficiency and be comfortable wearing multiple hats in a fast-paced environment.
Develop and implement efficient operational systems to streamline business processes and improve productivity across the company.
Oversee day-to-day operations including HR, legal, finance, and logistics, ensuring effective resource allocation, team coordination, and operational efficiency.
Lead operational planning, including budget management, vendor relationships, and logistics coordination.
Identify bottlenecks and areas for improvement, implementing solutions that enhance scalability.
Manage cross-functional teams, ensuring alignment between departments like sales, marketing, product development, and customer support.
Recruit, train, and mentor staff, fostering a culture of accountability and continuous improvement.
Set and monitor key operational performance indicators (KPIs) to ensure that the company is achieving its business goals.
Regularly report on operational performance and provide recommendations for optimizing processes.
Community Tech Alliance believes strongly that:
Inclusive teams are strongest, and supportive work environments take investment, intentionality, and openness
Empathy is the cornerstone of building smart technology solutions
All team members should take ownership of the project and the team’s development
Iteration is key, and smart solutions require action, not perfection
Nothing great has been built without making mistakes and learning from them
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