Director of IT

Overview of 66degrees

66degrees is a leading consulting and professional services company specializing in developing AI-focused, data-led solutions leveraging the latest advancements in cloud technology. With our unmatched engineering capabilities and vast industry experience, we help the world's leading brands transform their business challenges into opportunities and shape the future of work.

At 66degrees, we believe in embracing the challenge and winning together. These values not only guide us in achieving our goals as a company but also for our people. We are dedicated to creating a significant impact for our employees by fostering a culture that sparks innovation and supports professional and personal growth along the way.

Overview of Role

The Director of IT is a critical leadership role responsible for the strategic planning, implementation, and management of all technology systems and infrastructure across the organization. This role requires a strong leader with a deep understanding of system administration, customer support, vendor management, and global IT operations. The Director will play a key role in ensuring technology aligns with business objectives and drives efficiency, productivity, and innovation. ** Need candidate to join in 30-60 days **

Responsibilities

• Develop and implement a comprehensive IT strategy aligned with 66degrees’ overall business goals and objectives.
• Identify and evaluate emerging technologies and trends to assess their potential impact and application within the organization.
• Lead the digital transformation initiatives, including cloud computing, cybersecurity, and data analytics.
• Oversee the IT budget and ensure cost-effective resource allocation.
• Manage and maintain all IT infrastructure, including networks, servers, databases, and end-user devices
• Ensure the availability, reliability, and security of all systems and data.
• Implement and enforce IT policies, procedures, and best practices.
• Oversee system upgrades, patches, and maintenance to optimize performance and security.
• Lead the IT support team to provide timely and effective resolution of technical issues for employees and clients globally.
• Develop and maintain service level agreements (SLAs) for IT support.
• Implement tools and processes to improve customer satisfaction and streamline support operations.
• Evaluate, select, and manage relationships with IT vendors and service providers.
• Negotiate contracts and ensure vendors meet performance expectations.
• Stay informed about new vendor offerings and technologies.
• Oversee IT operations across all global locations, ensuring consistent service delivery and support.
• Manage international technology infrastructure, including network connectivity and data centers.
• Address the unique IT challenges and requirements of different regions and countries.
• Build, manage, and mentor a high-performing IT team.
• Foster a culture of collaboration, innovation, and continuous improvement.
• Provide professional development opportunities for team members.

Qualifications

• 10+ years of experience in IT management, with at least 5 years in a leadership role.
• Proven experience in developing and implementing IT strategies.
• Familiarity with ITSM principles, frameworks (like ITIL), and best practices for service delivery and support.
• Understanding of basic IDP setups, SSO, and provisioning protocols like SAML, OAuth, SCIM, and SFTP.
• Strong understanding of system administration, network security, and cloud computing.
• Experience managing global IT operations and supporting international clients.
• Excellent vendor management and negotiation skills.
• Knowledge of reviewing and managing security questionnaires for a PMO/service type business.
• Strong leadership, communication, and interpersonal skills.
• Ability to work effectively in a fast-paced and dynamic environment
• Bachelor's degree in Computer Science, Information Technology, or a related field or equivalent work experience. .

66degrees is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, religion, sex, gender, gender identity, national origin, age, weight, height, marital status, sexual orientation, veteran status, disability status or other legally protected class.