Who We Are:
Bandwidth delivers world-class messaging, voice, and emergency service connectivity for the world’s biggest brands. We are the APIs and global network behind the platforms that the Global 2000’s use to power their internal communications, contact center platforms, apps, and software. We transform interactions for top-tier orgs—and we do it on a global scale. We’re the only ones who marry the power of our global network with the control and agility offered by our enterprise-grade APIs. Unmatched reliability meets unparalleled control. That’s the Bandwidth way.
At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband
What We Are Looking For:
Bandwidth is seeking a passionate and hardworking Director, Messaging and Mobility Business Development. You will be responsible for strategic engagement with Mobile Operators with an end goal to establish commercial agreements to support Direct Traffic Exchange for Messaging and other Mobility-related services. In order to achieve the end goal, the role will be expected to drive an aligned engagement plan and operating framework within Bandwidth to present Bandwidth’s value as a directly connected CPaaS / Aggregator. The initial priority for geographic coverage will be the US & Canada and would potentially expand into larger European & Asian markets in 2026 and beyond.
As Bandwidth evaluates new business opportunities and product innovation that requires partnerships with Mobile Operators, this role will be responsible to engage the Mobile Operator ecosystem (both direct and through industry fora like CTIA and GSMA) to validate Bandwidth’s ability to competitively differentiate and successfully deliver for our customers. Lead product discovery for new business ideas and initiatives related to how Bandwidth can extend our communications service platform to deliver natively integrated mobile and rich messaging services to our Enterprise, Software Platform and Carrier customer base.
What You'll Do:
You will work with the Market Offer, Infrastructure, Product Operations and Product Development teams to create partnership business plans in support of current Bandwidth messaging and potential new product initiatives that require deep commercial and technical relationships with Mobile Operators.
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Solution Definition - Work to elicit, analyze, and define customer, CPaaS / aggregator and mobile operator challenges, market opportunities and solution requirements to grow Bandwidth’s messaging and mobility business
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Business Planning - Perform an objective analysis of Bandwidth’s competitive positioning and ability to establish partnership agreements with Mobile Operators as well as quantify key risks or threats to be considered. Included in this function is the analysis of Bandwidth’s readiness to be a valuable partner to Mobile Operators, including Bandwidth’s ability to honor the contractual obligations of being a Direct Carrier Aggregator (DCA).
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Market Validation - Develop ideas into concepts that can be reviewed and validated with potential Mobile Operators, key customers and internal Bandwidth stakeholders.
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Roadmap Prioritization - Work with General Manager, Market Offer and Product Development Leaders in the prioritization process for product roadmap delivery related to develop, implement, and maintain successful product partnerships with Mobile Operators.
What You Need:
- Bachelor’s degree (in an engineering or computer science discipline strongly preferred)
- 20+ years of experience working in partner development and/ or carrier relations within communications software businesses focused on developing, implementing and launching new business relationships and new product initiatives with mobile operators.
- Excellent communication and interpersonal skills, ability to be personable yet persistent and clearly communicate and engage externally within the mobile ecosystem and internally with product/engineering teams, operations, and sales.
- Deep understanding of mobile networking and communications
- Good understanding of the impacts of emerging communications technology trends
- A demonstrated track record of successfully building relationships and new product initiatives with Mobile Operators and mobile network / infrastructure providers
- Highly analytical skills with the ability to translate between strategic business decisions and their quantitative implications and communicate those to others, including executives
- Ability to define early stage business ideas and initiatives to set direction and provide guidance to the broader business.
The Whole Person Promise:
At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…
- 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
- All new hires receive four weeks of PTO.
- PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
- Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
- “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
- 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.
Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.
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