Director, Marketplace Product Sales
US Remote (Miami, FL, Salt Lake City, Utah or Chicago, IL)
About Us
Shorelight is reinventing the international education experience for students worldwide. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens.
Job Overview
Shorelight is seeking a dynamic and results-driven Director, Marketplace Product Sales, to lead our marketplace sales strategy. The ideal candidate will have a strong understanding of marketplace dynamics, exceptional sales skills, and a passion for driving product success with the higher education industry. He/She/They will be responsible for developing sales strategies, managing product performance, and collaborating with cross-functional teams to enhance our marketplace offerings.
The Director, Marketplace Product Sales is responsible for leading our Marketplace sales strategy for our growing suite of non-academic products and services. In addition, this role will be responsible for leading and managing a global product sales team. The person in this role has a deep working knowledge of Shorelight’s non-academic products and consumers to help drive our go-to-market strategy, product development, and positioning. He/She/They must have strong international education industry knowledge, an entrepreneurial, roll up your sleeves approach, and a deep understanding of the student experience. The ideal candidate will have demonstrated success in leading the sales strategy for a new business line. The role reports to the Senior Vice President, Marketplace.
Essential Functions
Sales Strategy & Planning
- Develop and execute comprehensive sales strategies to drive customer acquisition, engagement, and retention for all non-academic products.
- Track and analyze sales metrics, providing insights and recommendations to improve product performance.
- Prepare regular reports on sales performance and marketplace trends for management review. Analyze market trends and competitive landscape to identify opportunities for growth.
- Establish processes and procedures for maintaining maximum levels of competitor awareness, product knowledge, and market intelligence.
- Collaborate with the Marketplace team and Marketing team to ensure alignment between marketing efforts, product features/updates and sales.
Customer Engagement
- Build and maintain strong relationships with key customers and partners in the marketplace.
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Conduct market research to understand customer needs and preferences, adapting strategies accordingly.
- Travel to attend outreach activities, seminars, conferences, meetings, and training events to assist key accounts and student pipeline management
People Management
- Recruit, develop, and retain team members to ensure productivity and engagement.
- Engage in talent management activities such as goal setting, performance evaluations, stay interviews, development planning, and ongoing feedback to develop team members and achieve organization goals.
- Provide coaching, counseling, and corrective action (when necessary) to team members.
- Foster a culture that reflects Shorelight’s values.
Security
- Comply with Shorelight Written Information Security Policy, and all other Shorelight Information Security Policies and Procedures.
- Take responsibility for any Shorelight assets assigned to you.
- Promptly report any security events, incidents, or weaknesses to Shorelight Security.
Minimal Qualifications
- Bachelor's degree.
- 5 + years of experience in a sales manager position within the international student recruitment space.
- Strategic-minded and sales-driven, strong drive for results, pressure-resilient.
- Strong leadership skills and ability to inspire and manage a global sales team.
- Superior verbal, interpersonal, and communications skills, including being able to interact effectively across the globe.
- Ability to collaborate effectively across departments and with external stakeholders.
- Eligibility to work in the US without sponsorship.
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Willingness to travel up to 50-75%.
Preferred Qualifications
- Experience working with international students.
- Experience working in a startup or the launch of a new business line.
- Existing network and relationships within the education industry across the region.
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Knowledge of key international educational markets, programs, and products.
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Experience working in a cross-cultural professional environment.
- Experience working in Salesforce or similar CRM.
Application Process
To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter.
Background Check Required--Education, Criminal, Identity
Shorelight is an Equal Opportunity Employer
