The Library Director 2 supports the LS&S mission, vision, and values through exceptional leadership and dedicated customer focus. The Library Director 2 is responsible for ensuring contract requirements are met in a single location library system. The Director 2 will lead a team of library staff members who are committed to creating a thriving library in the heart of their community. The Library Director 2 will be responsible for building a strong partnership with their local official(s) and managing the customer relationship. Library contract value up to 1 to 5 million dollars.
Essential Duties/Responsibilities:
- An individual must be able to perform each essential duty and responsibility satisfactorily.
- Manages with integrity, honesty and knowledge to promote the culture, values and mission of LS&S and creates thriving libraries in the heart of our communities
- Evaluate library environments and key operational indicators to identify problems, concerns, and opportunities for improvement
- Coaches library staff to help achieve operational goals
- Monitors and manages staffing levels; Seeks CLO input / Keeps CLO informed
- Develops the library team to deliver excellent customer service and patron experiences
- Evaluates and supports the performance of library staff
- Implements action plans that meet operational and organizational objectives
- Keeps current with library trends, issues and technology as well as political, economic and demographics issues that may affect library services and advanced programming
- Plans and executes local, regional and company initiatives to achieve both operational excellence and business results; follows up consistently to ensure accountability to plans
- Utilizes existing tools and best practices to ensure effective library operations
- Utilizes and helps Library staff utilize management information tools and analyzes financial reports and other library related data (usage, demographics, trends, etc.) to identify and address library system trends and issues
- Oversee the selection, acquisition and processing of library materials to meet public needs within the structure of library selection policies and budgetary limitations
- Responsible for the local management of the customer relationship (city/county officials, governing boards, library boards)
- Regularly solicits client, other stakeholder and patron feedback to understand client needs and the needs of the local community
- Establish a positive, healthy and safe work environment in accordance with all appropriate legislation and regulations
- Oversee the implementation of the human resources policies, procedures and practices
- Know, understand and administer the American Library Association’s Library Bill of Rights, Freedom to Read Statement and Freedom to View Statement, recognizing that freedom of access is a fundamental tenet of a public library. In addition to these freedoms, support client discretion of materials available at your local library(ies).
- Follow all legal and policy requirements related to patron privacy and custodianship of patron records
- Other duties as assigned
Requirements
An individual should possess the knowledge, skills, and abilities listed and meet the amount of education, training and/or work experience required.
- MLS or equivalent required
- Four years of multi-site supervisory experience preferred
- Five years of progressively responsible library managerial experience and/or administrative functions of a library, or equivalent knowledge preferred
- Experience analyzing and applying financial reports and library related data (usage, demographics, trends, etc.) preferred.
- Basic knowledge of programming and financial management
- Experience in a role that requires frequent interaction with patrons, fulfilling the requests of patrons and responsibility for addressing patron issues, questions and suggestions
The Library Director should demonstrate competence in all of the following:
- Adaptability: Demonstrate a willingness to be flexible, versatile and/or tolerant in a changing work environment while maintaining effectiveness and efficiency
- Behave Ethically: Understand ethical behavior and business practices, and ensure that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization
- Build Relationships: Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization
- Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques
- Creativity/Innovation: Develop new and unique ways to improve operations of the library and to create new opportunities
- Focus on Client Needs: Anticipate, understand, and respond to the needs of internal and external clients to meet or exceed their expectations within the organizational parameters
- Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness
- Lead: Positively influence others to achieve results that are in the best interest of the organization
- Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization
- Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities
- Plan: Determine strategies to move the organization forward, set goals, create and implement actions plans, and evaluate the process and results
- Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem
- Think Strategically: Assesses options and actions based on trends and conditions in the environment, and the vision and values of the organization
Physical Requirements:
- Ability to sit for long periods of time and to maintain focus on projects such as computer screens or detailed paperwork.
- Occasionally lift, push/pull, hold/carry of items weighing up to twenty-five (25) pounds such as files, books, and other materials.
Benefits
- Medical/Dental/Vision
- 401K
- PTO
- Wellness Resources
- Life Insurance
- Salary range: $90,000-$99,000
