Handshake is hiring a

Director, Enterprise Account Management

San Francisco, United States

Everyone is welcome at Handshake. We know diverse teams build better products and we are committed to creating an inclusive culture built on a foundation of respect for all individuals. We strongly encourage candidates from non-traditional backgrounds, historically marginalized or underrepresented groups to apply.

If you are not sure that you’re 100% qualified, but up for the challenge – we want you to apply. We believe skills are transferable and passion for our mission goes a long way.

Your Impact:

We’re looking for a Director of Enterprise Account Management to join our Employer Sales Team - working with top employers across the nation to drive their early talent recruiting strategy. You will serve as the primary leader for the Enterprise Segment of existing partnerships, reporting to the VP of Customer Sales. You’ll work closely with the team to ensure they achieve their goals, build relationships with executives, and drive customer retention and expansion from onboarding through renewal. You’ll be instrumental in building and leading a world class Account Management program for the category leading platform. This high-impact role combines equal parts people management, sales, relationship management leadership and customer satisfaction. The ideal candidate has a proven record of success managing revenue carrying individual contributors in a B2B SaaS technology company.   

Your Role:

  • Lead team of 8 Enterprise Account Managers to successfully achieve our client’s goals while simultaneously carrying a team quota to reach our organization’s revenue goals
  • Drive team to meet & exceed quarterly NDR and logo retention quotas
  • Effectively and accurately forecasts and tracks progress to goals 
  • Align Account Management objectives with business OKRs
  • Work closely with the VP to plan and scale for growth
  • Maintain relationships with executives at our largest partners  
  • Assist team with renewals, upsell opportunities and managing their pipeline
  • Have a mastery of negotiation, legal and procurement review so as to guide the team through those processes. 
  • Act as the direct supervisor of a team of Account Managers, leading them to achieve personal development goals and grow within the organization
  • Build and maintain a library of training materials to onboard and develop team members
  • Work closely with cross functional partners (like Marketing, Finance, Sales Ops) on materials and initiatives that impact AM function
  • Work closely with cross functional teams to ensure client objectives are met and value is delivered via our product
  • Monitor customer engagement and progress to goals. View customer satisfaction as a top priority
  • Mentor, assist with account planning, performance management, metric pacing, pipeline generation, and forecasting for all team members

Your Experience:

  • A minimum of 5 years in revenue closing role, including renewals and driving expansion revenue
  • A minimum of 5 years managing a team of quota carrying individual contributors
  • Proven track record of success with your own book of business, and regularly hitting team goals 
  • Experience preparing renewal proposals, forecasting, and account planning
  • Experience with an evangelical sale, selling discretionary B2B software to executives at Fortune 500 companies
  • Experience using usage, data and results to demonstrate value and justify expansion 
  • An impeccable communicator with polished and professional sales presentation skills
  • Experience leading in a high-growth business environment like Handshake
  • A true business athlete, with the ability to self start, adapt quickly and dive in  

Compensation Range:

$261,000 to $300,000 OTE 60/40 Split

 

For cash compensation, we set standard ranges for all U.S.-based roles based on function, level, and geographic location, benchmarked against similar stage growth companies. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from the amounts listed above.

About Us:

Handshake is the #1 place to launch a career with no connections, experience, or luck required. The platform connects up-and-coming talent with 750,000+ employers - from Fortune 500 companies like Google, Nike, and Target to thousands of public school districts, healthcare systems, and nonprofits. In 2022 we announced our $200M Series F funding round. This Series F fundraise and valuation of $3.5B will fuel Handshake’s next phase of growth and propel our mission to help more people start, restart, and jumpstart their careers.

When it comes to our workforce strategy, we’ve thought deeply about how work-life should look here at Handshake. With our Hub-Based Remote Working strategy, employees can enjoy the flexibility of remote work, whilst ensuring collaboration and team experiences in a shared space remains possible. Handshake is headquartered in San Francisco with offices in Denver, New York, and London and teammates working globally. 

Check out our careers site to find a hub near you!

What We Offer:

At Handshake, we'll give you the tools to feel healthy, happy and secure.

  • 💰Equity and ownership in a fast-growing company.
  • 🍼16 Weeks of paid parental leave for birth giving parents & 10 weeks of paid parental leave for non-birth giving parents.
  • 💝Comprehensive medical, dental, and vision policies including LGTBQ+ Coverage. We also provide resources for Mental Health Assistance, Employee Assistance Programs and counseling support.
  • 💻Handshake offers $500/£360 home office stipend for you to spend during your first 3 months to create a productive and comfortable workspace at home.
  • 📚Generous learning & development opportunities and an annual $2,000/£1,500 stipend for you to grow your skills and career.

(US Handshakers)

  • 🏦401k Match: Handshake offers a dollar-for-dollar match on 1% of deferred salary, up to a maximum of $1,200 per year.
  • 🏝All full-time US-based Handshakers are eligible for our flexible time off policy to get out and see the world. In addition, we offer 8 standardized holidays, and 2 additional days of flexible holiday time off. Lastly, we have a Winter #ShakeBreak, a one-week period of Collective Time Off. 

(UK Handshakers) 

  • 🏦Pension Scheme: Handshake will provide you with a workplace pension, where you will make contributions based on 5% of your salary. Handshake will pay the equivalent of 3% towards your pension plan, subject to qualifying earnings limits.
  • 🏝Up to 25 days of vacation to encourage people to reset, recharge, and refresh, in addition to 8 bank holidays throughout the year.

For roles based in Berlin, Spain, and Romania: Please ask your recruiter about region specific benefits.

Benefits above apply to employees in full-time positions.

Looking for more? Explore our mission, values and comprehensive US benefits at joinhandshake.com/careers.

This job is no longer available

Enter your email address below to get notified whenever we find a similar job post.

Unsubscribe at any time.