SevenRooms is hiring a

Director, Engineering

London, United Kingdom

The Team & Role 

We are looking for driven leaders to join us at SevenRooms. This is a great opportunity for anyone who wants to play a key role in helping a rapidly growing company transition from start-up to scale-up. Successful candidates will have a proven record for shipping products customers love, driving engineering excellence, and leading teams. They have excellent communication skills and the ability to identify problems and implement simple solutions that scale. They have a growth mindset and get excited about multi-year opportunities. This role is essential in creating a strong engineering culture that insists on high standards and shipping products. This role will require hands-on coding for the first 6 months. Following that time, this leader will be expected to be hands-on as needed. You will be joining a team of 70+ engineering professionals and will report directly to our team’s VP of Engineering.

SevenRooms is the preferred platform for restaurants who want to automate revenue growth while providing world-class hospitality. This platform is built by a team of ~70 engineers who are passionate about solving problems for our customers by shipping often. Our engineers are guided by the following core values that help us stay connected: Ownership, Customer Obsession, Collaborate & Be Transparent, Measure & Monitor, Be Creative, and finally Be Yourself.

What You’ll Do

  • Build Product: We believe the best product is built by engineers who own their product. This means understanding the customer needs and advocating for solutions to those needs. To do this they must actively engage with their counterparts in Product (and other orgs) and play an active role in developing the product roadmap. 
  • Drive Technical Decisions: Engineering leaders own the technologies and stack used by their team. They have a broad understanding of our technical strategy and drive innovation on their teams as well as share learnings with the rest of the organization. Engineering leaders will be hands-on in designing systems, reviewing code, and when appropriate building solutions.
  • Embrace Software Best Practices: We are building software that powers thousands of businesses, as such we need our software to be reliable, performant, and easily built upon as we continue to grow our business. Leaders ensure that their teams build software that meets these goals.
  • Lead Teams: Engineering leaders engage with their teams to ensure they have a mission and vision for the future. This means understanding business strategy, customer needs, and risks. Leaders excite their teams about the opportunities ahead and provide clarity when navigating complex situations.
  • Manage and Grow Engineers: Leaders must be able to develop the engineers working with them. This means accelerating the growth of successful engineers while also identifying individuals who are struggling and taking action to support them. They understand the importance of radical candor when delivering performance feedback.
  • Collaborate With Your Peers: The best leaders build relationships and influence the individuals around them. They are able to discern when it's appropriate to offer help vs let someone else figure it out on their own. They are viewed by people across the org as a go-to person when in need.

Who You Are

  • You have a strong grasp of engineering fundamentals
  • You’ve built product and understand services oriented architecture
  • You’ve led larger (8-20 engineers) engineering teams with other leaders reporting to you 
  • Excellent communication skills and a history of strong written and verbal communication
  • You approach the world with a growth mindset and inspire that in others
  • You want to own key business verticals and drive growth

What We Offer

  • A fresh start with a flexible and independent working schedule: SevenRooms provides all employees with their first two (2) weeks of employment as paid time off to relax and recharge before starting their journey with us. You’ll also have access to unlimited paid time off, including tenure-based PTO minimums and the option to work anywhere at any time.
  • Equitable compensation: Our compensation packages are based on external market data. At SevenRooms, you can expect to be paid well for your contributions towards transforming the hospitality industry. We also offer equity for all employees as part of our commitment to everyone being an owner and working together to build an outstanding company.
  • Comprehensive benefits package: SevenRooms provides access to private medical coverage, life insurance, and income protection.
  • Employee programs and recognition: Through our Roomie’s Choice program, all employees at SevenRooms receive a monthly stipend to spend however they see fit. All full-time employees are eligible for our Core Value Awards program which is awarded bi-annually and recognizes those who exemplify our organization’s core values. You can expect unique milestone awards throughout your journey with SevenRooms, including swag, experiences, and trips to celebrate specific years of tenure.
  • Opportunities for training and professional development: Your manager will partner with you on establishing quarterly objectives that not only benefit the company but aid in your overall career development and advancement. SevenRooms also provides financial support for continuing education, certifications, or participation in external training programs.

About SevenRooms

SevenRooms is a guest experience and retention platform that helps hospitality operators create exceptional experiences that drive revenue and repeat business. Trusted by thousands of hospitality operators around the world, SevenRooms powers tens of millions of guest experiences each month across both on- and off-premises. From neighborhood restaurants and bars to international, multi-concept hospitality groups, SevenRooms is transforming the industry by empowering operators to take back control of their businesses to build direct guest relationships, deliver exceptional experiences and drive more visits and orders, more often. The full suite of products includes reservation, waitlist and table management, online ordering, mobile order & pay, review aggregation, email marketing and marketing automation.

Founded in 2011 and venture-backed by Amazon, Comcast Ventures and PSG, SevenRooms has dining, hotel F&B, nightlife and entertainment clients globally, including: Marriott International, MGM Resorts International, Mandarin Oriental Hotel Group, Wynn Resorts, Jumeirah Group, Hard Rock Hotels & Resorts, Wolfgang Puck, Michael Mina, Bloomin’ Brands, José Andrés Group, Union Square Hospitality Group, Australian Venue Company, The Wolseley Hospitality Group, Dishoom, Live Nation and Topgolf.

SevenRooms has been recognized as a top employer for its people-first approach by publications including:

  • Inc. Best Workplaces (2023, 2022, 2020)
  • Inc. 5000 (2023, 2022)
  • Ragan’s Platinum HR Awards Finalist (2022)
  • Built in Best Places to Work NYC (2023, 2022, 2021, 2020) 
  • Built in Best Place to Work NYC - Midsize Companies (2023, 2022) 
  • VentureFizz Unique PTO (2022)
  • Forbes Best Startup Employers (2022) 

SevenRooms is an equal opportunity workplace and an affirmative action employer. We welcome all qualified applicants regardless of race, color, ancestry, religion, sex (including pregnancy and related conditions), national origin, sexual orientation, age, marital status, disability (physical or mental), gender identity, gender expression, genetic information, veteran status, citizenship, immigration status, or any other classification, category or characteristic protected by applicable federal, state or local laws.  We understand the importance of creating a more diverse and inclusive workplace and celebrate our employees for their differences.

View our Prospective Employee Privacy Notice by visiting https://bit.ly/2P6ey4M

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