Intuit Credit Karma is a mission-driven company, focused on championing financial progress for our more than 140 million members globally. While we're best known for pioneering free credit scores, our members turn to us for everything related to their financial goals, including identity monitoring, applying for credit cards, shopping for insurance and loans (car, home and personal) and savings accounts and checking accounts* – all for free. Credit Karma has grown significantly through the years: we now have more than 1,700 employees across our offices in Oakland, Charlotte, Culver City, San Diego, London, Bangalore, and New York City.
*Banking services provided by MVB Bank, Inc., Member FDIC
We are looking for a Director, Credit Cards & Pricing Strategy to lead our credit card strategy & analytics team. Our Partner Analytics & Strategy team works closely with our Financial Institution partners to maximize their performance on our platform. This analytically rigorous team is essential in using analytical & strategic skills to create data-driven recommendations to develop and deepen relations with our partner network. This team also identifies new areas for our partners to grow and for Credit Karma to optimize the performance of our largest and most scaled vertical. Additionally, you will lead our Pricing team, which works across our verticals (Credit Cards, Personal Loans, Auto Loans, Home Loans, and Insurance) to set the prices we charge our partners for the conversions we deliver to them. By blending internal analysis and competitive intelligence, this team ensures we set fair and consistent pricing for our partners while promoting resilient growth for Credit Karma.
This role will report to the Head of Partnership Analytics & Strategy and will work with cross-functional internal teams (Partnerships, Partner Decision Science, Partner Success, FP&A), as well as relevant counterparts at partner financial institutions.
What you’ll do:
- Guide strategy & well-managed analysis within our Cards business through in-depth analysis of business problems and opportunities
- Work cross-functionally with key internal teams to not only identify new areas of growth, but also to implement and execute them to unlock real business results
- Present key findings and updates to our partners by delivering data-driven insights and recommendations via ongoing touchpoints and strategic reviews
- Serve as a thought leader within the company by identifying new ways to further grow our overall partner strategy, as well as to unlock growth for our partners
- Lead a large and growing Pricing agenda, as well as identify opportunities for Credit Karma to leverage pricing as a strategic revenue driver
- Manage, coach, and mentor a team of analyst to support their careers and professional development
What’s great about the role:
- You will have high visibility and exposure within the company, by partnering with and presenting to senior stakeholders on critical business problems that have a direct impact to our revenue
- You will own a large scope and a high-performing team, which you will scale and broaden your impact
- Through Credit Karma’s exposure to our 130+ million members and many of the largest financial institutions in the US, you will be able to build a truly horizontal perspective of the Credit Card industry and consumer finance more broadly
- You will work across all of our business units that have financial institution and lending partners, enabling you to have a broad and unique perspective across large parts of the business
What we are looking for:
- Bachelor's degree in highly quantitative field such as applied math, statistics, engineering or a related field
- 8+ years of relevant work experience across analytics and/or business strategy
- 4+ years managing and mentoring high performing analytics teams
- Prior industry experience in financial services and consumer lending / consumer credit, with experience in Credit Card acquisitions and/or underwriting highly preferred
- Proficient with database querying, such as SQL and BigQuery
- Familiarity with credit bureau data as it pertains to acquisitions and risk modeling
- Executive presence with the ability to succinctly, confidently and articulately defend and challenge positions in both verbal and written communications
- The ability to deeply understand businesses through thoughtful data analysis, enhanced by building networks and gathering context across the organization
- The ability to communicate complex, sophisticated analytical insights simply to technical and non-technical audiences
What we would like to see:
- Master’s or graduate degree in relevant field (e.g., MBA, applied math, statistics, engineering, or related)
- Prior work experience at a major credit card issuer
- Deep understanding of lenders’ major KPIs and metrics, such as their revenue streams, profitability and risk, across different financial products
Benefits at Credit Karma includes:
- Medical and Dental Coverage
- Retirement Plan
- Commuter Benefits
- Wellness perks
- Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
- Education Perks
- Paid Gift Week in December
Equal Employment Opportunity:
Credit Karma is proud to be an Equal Employment Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information or other protected characteristic. We prohibit discrimination of any kind and operate in compliance with applicable fair chance laws.
Credit Karma is also committed to a diverse and inclusive work environment because it is the right thing to do. We believe that such an environment advances long-term professional growth, creates a robust business, and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups. We’ve worked hard to build an intensely collaborative and creative environment, a diverse and inclusive employee culture, and the opportunity for professional growth. As part of the Credit Karma team, your voice will be heard, your contributions will matter, and your unique background and experiences will be celebrated.
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