Within Global Commerce, our core mission is to enable ASOS to achieve global success. We do this by working with teams across ASOS, to help them understand performance at regional level, and ensure that our local sites are optimised to deliver the best possible customer experience. In order to minimise risk and realize opportunity, we ensure we’re constantly responding to changes in customer behaviour and the commercial landscape at Hub level, through effective insight and analysis.
As the Digital Trading Specialist, you will be responsible for supporting with merchandising curation strategy, across key touch points of the website. The role requires you to have a comprehensive understanding of digital visual/site merchandising, homepage, and campaign best practices. The position is responsible for helping to optimise the global onsite activities for the website across all devices, influencing the end-to-end customer journey, increasing conversion, and driving sales. This role would also support on the venture and marketplace strategy.
The role will be highly collaborative, with key stakeholders including, Digital trading, buying, merchandising, trade marketing, and analytics.
Ideally you will have strong buying, site merchandising or visual e-commerce experiences, with a good commercial understanding and an analytical skillset, to drive key business decisions. We are looking for someone who is highly entrepreneurial and enjoys working in a fast-paced environment, where being agile is key.
The Digital Trading Specialist will manage the Digital Merchandising Assistant and will report into the Digital Trading Manager.
What You’ll Be Doing...
- Planning, testing, and executing detailed ranking and sorting rules to ensure category and search pages are relevant and fully optimised across channels/devices
- Day to day tasks collaborating and supporting the digital trading managers to ensure the smooth execution of selling strategies across key events and campaigns
- Ensuring website standards are maintained to maximise business performance and customer journey, leading the assistant to execute any errors etc
- Producing and analysing detailed sales, site and channel reports by market to optimise the user journey, and ensure relevant product positioning and categorisation
- Managing and optimising the category and navigation structure across channels/devices
- Managing onsite search, ensuring optimal configuration across markets and enhancing the search experience
- Managing and optimising the category and navigation structure across channels/devices
- Working with the relevant tech platform teams on systems development, requirements, and testing
- Managing onsite search, ensuring optimal configuration across markets and enhancing the search experience
- Working closely with relevant teams to plan and execute trade events and other initiatives
- Supporting with campaign launches, rollout of new features and digital products
- Supporting the management team in delivery of department strategy, driving the team forward through effective leadership, training, and development
- Acting as a role model and nurturing a positive and productive working environment
Who We’d Like to Meet...
- Excellent organizational and coordination skills
- Experience of using online merchandising systems
- Competent using systems and comfortable working in a technology-based environment
- Commercially aware, customer obsessed with the ability to use initiative and intuition
- Excellent communicator with good motivational & leadership skills
- Keen eye for detail with the ability to troubleshoot and identify issues
- A Self-motivated and proactive approach
- Flexible, agile, and open to change
- Positive attitude, self-aware and self-motivated
- Strong analytical skills
- Line management experience preferred but not essential
BeneFITS’
- Employee discount (hello ASOS discount!)
- ASOS Develops (personal development opportunities across the business)
- Employee sample sales
- Access to a huge range of LinkedIn learning materials
- 25 days paid annual leave + an extra celebration day for a special moment
- Discretionary bonus scheme
- Private medical care scheme
- Flexible benefits allowance - which you can choose to take as extra cash, or use towards other benefits
