Digital Partner Production Assistant - Luxury

Kurt Geiger | About Us

We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.

We Are One:For Love | For Diversity | For Change | For Equality | For Kindness For Freedom | For Unity Against Racism

This Role

We are seeking an Assistant to work in our buying team within our Digital Trading team to ensure that content is efficiently uploaded across our luxury partner’s websites (Harrods, Selfridges, BT etc); managing the distribution of product information and imagery to all teams.

This is a fantastic opportunity for someone looking to forge a career in e-commerce within an exciting head office retail environment. You will gain experience of luxury brands, e-comm know how, as well as the fundamentals that go into buying and creating an assortment for online. The successful candidate will have excellent communication skills, enjoy building positive relationships across a broad network of contacts, along with a keen eye for detail and high standards of accuracy.

Key responsibilities will include providing support for the Luxury Partner Digital team, including running delivery reports, ensuring products are on site in a timely manner and being the first point of contact for the buying and merchandising teams.

Requirements

• Responsible for sending product data and imagery to partner concession websites using internal product information management (PIM) systems
• Responsible for the update and management of photography reports
• Responsible for weekly product submissions to external partners for newness
• Ensures product is online in a timely manner and raise to relevant partners if there are discrepancies
• Ensures that product & branding is accurate and comprehensive, prices are correct and products are correctly categorised
• Produce weekly warehouse delivery summary
• Manage delivery tracker for Luxury partners
• Liaise with internal and external teams to reduce delivery delays to partner warehouses
• Manage stock and data feed issues to ensure product is showing correctly on partner sites
• Is first point of contact for B&M queries
• Ensures promotional events and price changes are live as planned on the appropriate sites
• Regular site walks to ensure all available lines are on site
• Weekly review of best and worst sellers across all sites
• Support Head of Online and Senior Digital Partner Merchandiser with ad hoc reporting and administrative tasks

Person

• Able to work quickly and efficiently with an excellent eye for detail
• Ability to prioritise and manage multiple competing priorities
• Ability to work independently and within a team
• Strong team player with the ability to make and maintain connections across the business
• Experienced in Microsoft word, Excel, and Powerpoint as well as other content management systems
• Enjoys a fast pace environment
• Highly organised and exceptional time management skills
• Ability to proactively work around obstacles, using own initiative to identify and propose solutions

Our Culture  

We’re an energic fast-paced brand that embraces progress and strives for innovation. Hard work is rewarded with new opportunities at every level and kindness is celebrated in everything we do.Our hybrid working model offers employees the flexibility to be productive and our summer working hours accommodate a healthy work life balance. Wellbeing is important to our working culture, which is why we nurture a friendly environment for talent to thrive in, alongside a vibrant social community.

Benefits

• Hybrid working patterns combining office and working from home
• Free 24 hour virtual GP access
• Extra days off at Christmas
• Enviable discounted product
• Harrods discount
• Half Day, Pay Day Friday (once per month)
• Sample sales
• Summer Hours - 3pm Friday Finish
• Gym discounts
• Enhanced pension scheme including life assurance

Our Stores

The first Kurt Geiger store opened on London Bond street in 1963.  Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores.