Digital Marketing Assistant

Role Summary

• Responsibilities: You will play a key role in driving our company’s marketing initiatives, as well as collaborating on client marketing projects. Working closely with colleagues across various departments, including our Creative Team, you will contribute to a diverse range of projects and outputs for a variety of audiences
• Salary: £26,000 to £30,000 per annum, depending on your previous experience
• Benefits: Discretionary profit share bonuses, hybrid working options that allow you to work from home up to 50% of your time after passing probation, generous holiday allowance, flexible working hours, employer pension contributions, comprehensive travel insurance, private medical insurance, critical illness cover, income protection, full funding for external training, interest-free travel loan scheme, discounted gym memberships, and more
• Role Type: Full-time, permanent
• Start Date: We are currently recruiting for start dates in early 2025, including January and February and you will be asked to state your availability on your application form
• Location: This role is available in our Global Headquarters in Cambridge, as well as our London, Manchester and Bristol offices

About the Role

We are seeking a proactive and detail-oriented Digital Marketing Assistant to join our expanding Creative team. In this role, you will play a crucial part in developing and sustaining our digital marketing processes alongside executing measurable campaigns that drive engagement across digital channels. This brand-new, pivotal role offers a talented individual the chance to shape and contribute to the future of our marketing efforts.

Key responsibilities will include:

• Providing proactive and strategic advice to support the company’s marketing initiatives and client projects
• Crafting compelling content for emails, social media and websites to encourage engagement, whilst adhering to healthcare regulations and compliance
• Coordinating event campaigns, spanning email marketing, social media and websites
• Scheduling, monitoring and analysing activities across the company social accounts, including paid ads
• Conducting regular search engine optimisation (SEO) activities to support business development and client project demands
• Working closely with colleagues in the Creative team, providing guidance and feedback on marketing deliverables
• Supporting with the development of KPIs, and the analysing of key metrics, using these to evaluate campaign success and offer recommendations for future enhancements
• Carrying out industry research to stay on top of trends
• Acknowledging and responding to marketing-related enquiries from new and existing clients

Hybrid Working Policy: We recognise that home-working can improve work life balance, reduce commuting times and costs, and provide the opportunity to juggle personal commitments. At the same time, we believe that having face-to-face time in the office holds many benefits and is central to ensuring that the community we have created, where people have a workplace they belong to and feel part of, is never lost. Therefore, we offer flexible working arrangements that allow our colleagues who have passed probation to work from home for up to half of the time, measured across a 2-week rolling period. During your probationary period (normally the first 6 months of the role) you will be able to work from home for 1 day per week.

Career Profile

We offer many opportunities for personal and professional development at Costello Medical. Please click below to read firsthand accounts from our colleagues about their time with the company: https://www.costellomedical.com/careers/working-at-costello-medical/

Requirements

About You

We are seeking a proactive candidate who is enthusiastic about taking on new challenges and excels in providing high-level support across multiple teams. You should have a strong interest in healthcare marketing and demonstrate meticulous attention to detail, along with a genuine dedication to delivering exceptional service to both colleagues and clients. As the first Digital Marketing Assistant, you will have the unique opportunity to shape your own career and the broader development of our in-house marketing efforts.

The ideal candidate will have a strong passion for digital marketing, excellent communication skills, and a willingness to learn. A degree in marketing or a related field is preferred, but not essential if you demonstrate relevant experience and aptitude. Showing initiative and bringing fresh ideas to projects are key aspects of this role. Being organised, self-motivated, and eager to work both independently and within a team is important.

Essential requirements for the role are:

• At least 1 year of professional experience in a marketing role or related field
• Excellent copywriting skills and creative thinking
• Experience creating and managing campaigns
• A good understanding of digital marketing tools, across social media, SEO, and email marketing
• Working knowledge of HubSpot, SEMrush, Hotjar or similar platforms
• Excellent organisational and time management skills
• An understanding of Google Analytics, Google Search Console, and social media analytics
• A high level of proficiency in written English, and the ability to apply excellent attention to detail
• Fluency in Microsoft Word, Excel, Outlook, and PowerPoint
• A high level of productivity, and the flexibility to respond to changing deadlines in a fast-paced working environment
• The ability to maintain exceptional customer service and quality of deliverables under multiple competing demands

Desired requirements for the role are:

• A good understanding of the evolving marketing landscape
• Experience with Adobe Acrobat
• An interest in healthcare and an understanding of compliance and medical terminology
• A higher-level qualification in a marketing-related discipline (e.g., Design, Marketing)
• Basic design skills and ability to collaborate with designers

About Costello Medical

Costello Medical is a rapidly growing global healthcare agency specialising in medical communications, market access and health economic and outcomes research. We work with a wide range of clients, including the industry’s most successful pharmaceutical and medical technology companies, patient and public health bodies and charitable organisations. Our mission is to be a community of the very best people, building trusted partnerships across the healthcare sector by delivering an exceptional service. Our vision is to be a leading global partner consistently striving for meaningful and outstanding contributions that improve people’s health and lives.

We are committed to our company values which are central to creating our fun, friendly and innovative workplace in which we strive to deliver the highest standards of quality. As a result, we have been listed in The Top 100 Companies to Work For list for six consecutive years.

On 27th May 2022, Costello Medical received its certification as a B Corporation. We are really proud of this achievement as it demonstrates that Costello Medical is meeting the highest standards of verified social and environmental performance. We underwent a rigorous assessment that covered the whole of our business including employee benefits, charitable giving and sustainability. We believe this certification is external validation of our mission to be a force for good.

The Recruitment Process

Our recruitment process includes a telephone interview with a member of the Talent Acquisition team, followed by an assessment for you to complete in your own time. If successful, you will be invited to a final interview with senior members of our Creative team, which will include a short presentation that you can prepare for in advance. Our standard recruitment process typically lasts around 2-3 weeks, however, this can be adapted if necessary.

As an equal opportunity employer, we are committed to fostering a diverse and inclusive workforce and, throughout the recruitment process, there are a number of reasonable adjustments we can provide. Please click here to read more about this and contact the People Team via [email protected] should you require reasonable adjustments at any stage.

We are currently recruiting for start dates in early 2025, including January and February. You will be asked to state your availability on your application form. Whilst there are no set application deadlines, we strongly recommend applying as early as possible so that we can begin processing your application. The role may close when suitable candidates are found.

Please note that this role is available in our Global Headquarters in Cambridge as well as our London, Manchester and Bristol offices. You can learn more about our office locations here: www.costellomedical.com/careers/locations

Benefits

What We Offer

• A starting salary of £26,000 to £30,000 per annum, depending on your previous experience
• A discretionary profit share bonus paid twice per year
• 25 days’ annual leave plus bank and public holidays
• The chance to work from home for up to half of your working time after passing probation
• Flexible benefits scheme offering additional holiday, cash payments and pension contributions
• 4% employer pension contributions
• Private Medical Insurance which offers comprehensive cover on a “medical history disregard” basis
• Paid study leave and funding for external qualifications
• Cycle to Work scheme and an interest-free travel loan scheme
• Critical Illness Cover, Income Protection and Life Assurance
• Access to an Employee Assistance Programme
• Discounted gym memberships
• Comprehensive travel insurance
• Flexible working hours
• Regular company-funded social activities

Please click here to learn about our reward package and the other benefits of working for Costello Medical: https://www.costellomedical.com/careers/benefits-package-in-the-uk/

How to Apply

You are required to submit your CV and a cover letter via our online application form. In your cover letter, you must explain why you think you would be suited to the role and why you would like to join Costello Medical, with examples to support both.

While we embrace Artificial Intelligence (AI) technologies to innovate and improve processes, we want to understand your unique skills and experiences throughout the recruitment process. Therefore, if you use AI to assist with your application, we recommend that you do not rely solely on this technology to generate your application materials. As your role may involve developing new written content from scratch and handling confidential data that cannot be uploaded to AI technology, it is important for us to assess your own skills and abilities.

Please contact the Talent Acquisition team at [email protected] if you have any questions about the role or application process.

Visa Sponsorship

Please note that this role does not meet the eligibility criteria for visa sponsorship, and you will therefore need the right to work in the UK independently from the company.