Forbes Advisor is hiring! We are looking for a Digital Experience Associate to join our growing Operations team.
Responsibilities:
- Works closely with functional leaders across the organization to ensure products, sites, or landing pages are optimized for the customer experience
- Developing optimisation strategies across the site, using both internal quantitative data and qualitative user data to define user behavior and understand how to influence it
- Support Operations, Product, and Engineering teams with the creation of new features and tools that enhance the customer experience and drive additional revenue
- Analyze on-site performance against core KPIs that align with the broader business goals
About You:
- At least two years of experience in a Product Analytics or User Experience (UX) role with an emphasis on optimization and feature development
- Strong knowledge of SQL and Tableau
- Google Analytics, Google Optimize or other analytic platform experience required
- Ability to blend quantitative and qualitative data to understand the how and why of user behavior
- Knowledge of statistics and implementation to large-scale experimentation, ensuring best practice throughout optimisation process
- Previous experience conducting A/B, multivariate testing
- Ability to liaise with a range of different stakeholders to produce an optimisation strategy
- Understanding user behavior and being able to identify key metrics to influence it
- Knowledge and experience using custom CMS
- Excellent problem-solving and analytical skills
- Ability to prioritize across different projects to focus on highest-impact work
- High level of attention to detail
- Comfortable working collaboratively with teammates across multiple geographies and time zones
Nice to haves:
- Experience with user testing platforms and developing user testing interviews and surveys
- Prior experience using Notion
Benefits:
- Competitive salary
- Medical, dental and vision coverage
- 35 Days of PTO (Including Bank Holidays)
- Day off the 3rd Friday of every month
- Disability coverage
- Employee assistance program
- Paid parental leave program
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This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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