About LogRocket Founded in 2016, LogRocket's goal is to make every experience on the web as perfect as possible. We're solving a huge challenge for product managers and developers - understanding the user experience. LogRocket is the first system that gives these teams complete visibility into their customer's experience using their web apps - through pixel-perfect replays of user sessions and clear insight into logs, errors, and network activity.  We've already attracted an elite roster of over 2,800 customers including ClassPass, Capital One, Cisco, and Rippling, just to name a few. Our focus is on building software with care and craftsmanship and our engineering blog posts offer a taste of that. Backed by top investors such as Matrix Partners, Battery Ventures, and Delta-V Capital, we've raised $55M in funding and we're eager to bring talented people onboard to support our growth. We're on a mission to improve society's experience with software and that's where you come in. About You:

1+ years experience in Sales or Sales Development, or Customer Success experience

Ability to manage and maintain a high volume of customers 

Experience owning onboarding, retention/churn, renewals, and  upsells

You are a subject matter expert and expert in demonstrating, training, and helping clients get value from your solution

Proactively act as an advisor to customers to ensure they’re adopting, leveraging, and getting value from your solution through multiple champions across teams 

Partner with Account Managers to expand relationships across teams and applications that grow revenue and expand executive relationships

You have a strong track record of consistently achieving over goal

A self-learner and self-starter, able to become a product expert and customer advocate by leading product and use case specific trainings. 

Partner with the sales team to ensure a smooth transition and onboarding experience.

Collaborate cross-functionally with internal teams such as engineering, sales, account management, product, and support

A strong communicator with excellent attention to detail 

Interested in getting a foot into the CS world with growth opportunities 

Love for start-ups is a must! 

Benefits & Perks

Extensive health, dental, and vision benefits

Open vacation policy - we all work hard and take time for ourselves when we need it, no strings attached

Three months of fully-paid parental leave to any employee welcoming a child into their home

401k and commuter benefits

Generous stock options - we all get to own a piece of what we’re building

Regular team outings and activities

Flexible working hours and location

Monthly employee gifts

For those in office, catered lunches throughout the week and a fully stocked kitchen with all your favorite snacks (healthy & non-healthy)