GREEK NATURAL BEAUTY, POWERED BY SCIENCE
KORRES is a Greek skincare brand, born out of Athens’ oldest homeopathic pharmacy in 1996. Founded by Greek Pharmacist George Korres who believes in the innate potency of natural ingredients and chemical engineer Lena Philippou who believes that nature is the inspiration for scientific discovery.
Inspired by the most powerful natural ingredients and local traditions, KORRES delivers effective natural products; discovered in nature and nurtured by science. KORRES collaborates with over 15 different European academic universities to do ground-breaking research into the power of plants. Our research shapes and nurtures nature’s inherent powers.
Today KORRES takes Greek herbs around the world through more than 400 natural products, with brand presence in 30 markets. It is all about clean, effective plant-powered formulas that capture the beauty of Greece in harmony with nature.
KORRES is looking for a dynamic, self-motivated Digital CRM & Loyalty Specialist to join our Global Digital Team. You will be working in a challenging international environment which embraces continuous learning and growth alongside a dynamic team of experienced professionals.
Key Responsibilities
- Responsible of the strategy & execution of loyalty reward program within budget and relevant to brand.
- Create annual & seasonal customer experiences: from conceptualization to execution to drive customer retention, increase CLV and brand advocacy
- Responsible for high ROAS CRM campaigns via cross-sell/ upsell
- Design web/app customer journeys and ensure timely delivery by vendor
- Drive implementation of industry leading new features & content in order to reach registration/ retention targets
- Maximize customer registrations to the loyalty scheme via digital & instore activations
- Recruit and retain new customer / revenue across all of our sales channels
- Analyze user adoption rates through sellout reports, surveys and field research
- Manage daily / weekly and monthly processes (vendors)
- Report results, KPIs and Insights
Requirements
- 3- 5 years of experience in CRM & Digital Marketing
- Experience in Loyalty Programmes specifically in Beauty will considered a plus
- Experience in advance analytics will be a plus
- Experience in Tools: PowerBI / Google analytics / Klaviyo (email/ sms) or,One signal (push notifications) other CRM tools will be a plus
- Strong Communication and influencing skills
- Strong ownership skills and flexibility
- Analytical, reporting and presentation skills
- Critical thinking combined with a problem-solving attitude
- Good grasp of financial data
- A natural Entrepreneurial way of thinking
- Fluent English is mandatory
