Our Story
Complex conditions like COPD and asthma are incredibly challenging to manage. People who are already struggling with isolation and the burden of these conditions become increasingly frustrated and disengaged, eventually falling through the cracks and landing in the ER. This cycle perpetuates poor health outcomes and excessive medical costs.
At NuvoAir we believe people deserve a better healthcare experience.
Our team embraces the challenges that others can’t or won’t - by integrating our clinical team with technology, NuvoAir creates a highly empathetic and personalized experience for each patient. This model not only helps patients in their homes, it also supports patients through our clinical trial partners.
Living our Company Values:
Patient obsessed: every decision is made with our main focus in mind - improving the lives of patients
Act like an owner: ownership means we speak up, share ideas, give feedback, and are all accountable for growth
Focus on what matters: creating meaningful solutions to challenging healthcare problems requires simplicity, clarity, and using our unique leverage
Build to learn: failing courageously is a virtue that drives learning and stems from an innovative spirit
Practice confident humility: we aim to hold ourselves to the highest standards of humility, curiosity, transparency, and personal development
CONTRACTED: November/December 2024 - July 2025
24 hours/week
Where you’ll see your impact:
As an exceptional Digital Coach and Respiratory Physiologist, you’ll be responsible for onboarding and supporting patients using the NuvoAir technology for remote (home) monitoring alongside guiding and building relationships with their associated hospital sites. This is very much a relationship-focused position designed to help our clinical partners and patients leverage our platform to its greatest extent. As a digital coach with expertise in respiratory care and a passion for digital health, you will be pivotal in helping our users to engage with their health data and use it to influence their health related behaviors.
What you’ll be responsible for:
Onboarding users to the NuvoAir Home App and coaching them to achieve high quality spirometry data capture in the home setting
Over reading spirometry performed in the home setting and provide quality assurance through the portal and in conversation with patients and clinicians
Liaising with clinical teams to inform them of the patients’ progress with the technology and to support them to maximize the potential of the NuvoAir Home platform in their setting
Actively engaging users in positive health related behaviors such participating in physical activity, improving inhaler technique etc
Actively engaging with users via a variety of communication tools including telephone, email, text, video calling to provide feedback and support, answer questions, share resources, and hold users accountable to their goals
Maintaining compliance with data security and privacy regulations pertaining to GDPR
Actively participating in process improvement and measurement of change, work flows, and cross collaboration with teams across NuvoAir
Attending in-person and/or virtual meetings with the UK team for planning and learning together
This may be a fit if you have:
A clinical background in the care of people with respiratory conditions
A demonstrable interest and understanding of the potential of digital health and self monitoring technologies in respiratory care
Experience of coaching and interpreting spirometry performed by people with lung disease
At least two (2) years experience in the field as a clinical respiratory physiologist equivalent to an NHS Band 5 or 6
ARTP spirometry qualification and/or ARTP associate/practitioner qualification are desirable
An understanding of the NHS, working with clinical teams to deliver change, and navigating those environments with a variety of stakeholders
Experience in and comfortable working remotely via a range of virtual and remote communication tools such as phone, email and using Google Meet, Zoom and other platforms
Experience in coaching and teaching proficiency and be able to educate a wide variety of personnel including our team, patients, and caregivers
