ZILO is a mission critical partner to some of the world's largest global banks, dedicated to reimagining financial services software. We go beyond digital transformation: it’s about harnessing innovative Web3 technologies to redefine industry standards.
We’re looking for a skilled Business Analyst to join our Digital Assets team, focusing on the design and implementation of a digital Transfer Agent (TA) that utilises blockchain technology as part of a Web3 framework. The ideal candidate will have a strong understanding of blockchain principles and experience in the asset management or financial services industry. This role requires the ability to analyse complex business problems, design technology-driven solutions, and collaborate effectively with cross-functional teams.
By joining us, you will play a crucial role in shaping the future of asset management and contributing to our goal of becoming the market-leading tech solution. If you’re passionate about technology and eager to make a meaningful impact, we invite you to explore this opportunity and join us on our transformative journey.
Requirements
Responsibilities
- Requirements - Work with stakeholders to understand business objectives and requirements for delivery within an agile framework.
- Blockchain and Web3 expertise - Apply knowledge of blockchain technology and Web3 principles to design a digital Transfer Agent that enhances asset management processes.
- Solution development - Develop and articulate technology-driven solutions to complex business problems in the asset management sector.
- Process mapping - Develop comprehensive process maps using BPMN tools such as Camunda, Bizagi or Pega, to document processes.
Collaboration
- Work closely with cross-functional teams, including product managers, developers, designers, and quality assurance, to ensure the overall product strategy is achieved.
- Regularly engage with stakeholders to gather feedback and ensure their needs and expectations are met.
- Collaborate with designers and developers to ensure process flows and functionality meet business requirements.
- Develop and execute in sprint user testing to validate that the product meets the defined requirements and acceptance criteria.
- Support post-launch activities, including user training and adoption, feedback collection, and product optimization
Documentation
- Maintain comprehensive documentation of process flows and any changes made, ensuring that all stakeholders have access to up-to-date information.
- Create and maintain a clear backlog with detailed user stories, acceptance criteria, and prioritisation.
- Take responsibility for your backlog within the scrum team, writing user stories, refinement and prioritsation.
- Document and ensure non-functional requirements are understood.
- Identify and analyse potential risks and opportunities for digital product delivery and make recommendations to stakeholders.
- Feed into overall product roadmap outlining planned features and timelines.
- Monitor and report on project progress to stakeholders.
Compliance and Standards
- Ensure that processes comply with industry standards and regulations and align with the organisation's strategic objectives.
Continuous Improvement
- Foster a culture of continuous improvement by regularly reviewing and updating processes based on feedback and performance metrics.
Qualifications
- Relevant work experience with a proven track record specifically related to digital product delivery.
- 5+ years of experience in business analysis, digital product delivery, or related field within an agile framework.
- Strong knowledge of asset management principles, practices, and techniques required.
- Experience with Agile methodologies and project management tools, including managing the product backlog and defining user stories.
- Strong analytical, problem-solving, and decision-making skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively with cross-functional teams within an agile framework.
- Familiarity with software development life cycle (SDLC) processes and tools within an agile framework.
- Passion for innovation, digital technology, and user-centered design.
Skills and attributes
- Strong communication skills both written and verbal, with the ability to explain complex information in a clear and concise manner.
- Ability to listen to and absorb information to analyse and translate into specific requirements.
- Ability to analyse complex information and data to identify patterns, trends, and insights. This includes the ability to break down complex problems into smaller, more manageable parts.
- Strong problem-solving skills with the ability to think creatively and ‘outside of the box’ to find innovative solutions to complex problems.
- Good understanding of technology, software, and systems. This includes experience with software development life cycles, data analysis tools, and project management tools.
- Strong attention to detail, ensuring that all requirements and specifications are accurate and complete.
- Ability to be adaptable and flexible, able to work in a fast-paced and constantly changing environment.
- Strong understanding of customer needs and requirements. This includes the ability to develop and maintain strong relationships with customers and stakeholders.
- Strong leadership skills, with the ability to inspire and motivate cross-functional teams to achieve project goals and objectives.
Benefits
- Enhanced leave - 38 days inclusive of Public Holidays
- Private Health Care including family cover
- Life Assurance – 5x salary
- Flexible working-work from home and/or in our London Office
- Employee Assistance Program
- Pension Salary Sacrifice
- Buy and Sell holiday scheme
- Company Pension
- Access to training and development
