DevOps Squad Lead

• Are you curious, excited by experimentation and always looking for a better way of doing things?  
• Do you want to keep learning and developing whilst also developing others around you?
• Do you want to have the opportunity to lead and develop people to apply technology to transform the way we operate at scale.

If so, we would love to hear from you!

We are looking to hire ambitious and talented people to join Modulr, the fastest growing payments business in the UK and Europe. The DevOps Lead will play a key role in leading and shaping the engineers around them to deliver excellence in all they do, helping us to continue to deliver and innovate for our customers.

About Us

At Modulr, our vision is a world where all businesses are powered by embedded payments. Modulr enables thousands of businesses, from SMEs to Enterprise, across the UK and Europe to efficiently pay-in, collect and disburse funds instantly via a range of payment methods, accounts, and card products.
We’ve created an industry-leading platform with comprehensive online tools and API access, to meet the demands of daily business payments. We are connected to an expanding network of accounting and payroll platforms, including Sage, Xero, BrightPay and IRIS. Our payments expertise and extensive product capability also enables us to build tailored solutions to solve complex payment problems for hundreds of clients in a range of industries, including Travel, Merchant Payments, Lending, Wage Advance and Investment & Wealth.
We are deeply integrated into the payment eco-system. In the UK, we are direct participants of Faster Payments and Bacs, and hold settlement accounts at the Bank of England. Our payment network connectivity includes CHAPS, Open Banking, SEPA, SWIFT and account issuance in 11 currencies. We are principal issuing members of Visa and Mastercard across UK and Europe.
Our regulatory permissions and governance structure underpin our business. We are regulated and supervised as an Authorised Electronic Money Institution (AEMI) in the UK by the Financial Conduct Authority and in the Netherlands by De Nederlandsche Bank.
Our founding team has a wealth of experience in the payments industry and growing successful businesses. Modulr is backed by the venture arms of payments giants PayPal and FIS, as well as growth investors Blenheim Chalcot, General Atlantic, Frog Capital and Highland Europe.
Modulr now has over 400 employees spread globally across offices in London, Edinburgh, Amsterdam and Mumbai.

• Modulr values
  
  Building the extraordinary and going that extra mile 
  Owning the opportunity, be passionate and proud of the time you invest 
  Move at pace, reach your goals faster with us supporting you each step of the way
  Achieve it together, working as a team and being a Modulite
•  

The Role

The DevOps Lead is a vital role within Modulr. In this role you will be responsible for overseeing Platform engineers, driving efficiency, and ensuring high-quality delivery. The role is a blend of technical leadership, people management, process improvement, and operational excellence.

In this role you will develop a high performing squad to foster an environment where agency is the priority and, where appropriate, decisions are made and communicated effectively. You will work closely with your Engineering manager to communicate progress and achievements whilst delivering through others.

The successful DevOps Lead will play a key role in leading and shaping their squad to deliver excellence in all they do, helping us to continue to deliver and innovate for our customers.

Key responsibilities

You will need to be comfortable doing the following:

• Coach and lead a squad of approximately six Platform engineers on a day-to-day basis, fostering a culture of collaboration and high performance.
• Regularly review code to help all engineers grow and develop, to help individuals to progress through the Modulr career framework.
• Communicate with Modulites across all levels about your squad’s progress and any challenges they are facing.
• Squad planning and delegation of tasks to ensure the team are in the right roles with clearly defined responsibilities and projects are resourced appropriately to ensure success.
• Play a key role in the hiring process including interviewing, assessing candidates, and representing Modulr’s mission, strategy, and culture throughout the interview process.
• Oversee the onboarding process for new joiners to ensure a smooth transition into the team.
• Drive people development activity including conducting regular team meetings, one-on-ones, and performance reviews.
• Work with the DevOps Manager to set and track performance goals for individual team members, and the squad as a whole, providing constructive feedback and recognition as appropriate.
• Develop, and experiment with, new standards and patterns to continuously improve the technical excellence of the team.
• Use your experience to lead and guide on architectural decisions
• Identify and implement process improvements to increase efficiency and effectiveness.
• Identify potential risks and mitigate them to ensure the success of projects.
• Participate in the on-call rota.
• Foster a culture of experimentation within the squad to facilitate continuous learning and improvement.
• Regularly report on the squad's progress, outcomes, and achievements to the wider Engineering organisation and to their Engineering Manager.
• Actively seek and share squad experiences within the wider Engineering organisation to promote cross-team learning and collaboration.

The Team:

You will be part of our high-performing engineering team that works cross-functionally to drive change for our customers and internal operations teams. This role will report into one of our Engineering Managers, working day-to-day with engineers in your squad and business stakeholders to deliver on our roadmap.

Our Tech Stack

The Platform team is responsible for supporting the foundations used to build and operate our embedded payments solution, which is made up of microservices written in Java using Spring Boot. Some of the technologies we use to do this include:

• Containers: Amazon EKS (Elastic Kubernetes Service), Kubernetes, Docker, and Helm
• Infrastructure-as-code: Terraform
• Configuration Management: Amazon EC2 and Saltstack
• CI/CD: Jenkins, GitLab CI/CD
• Data/Messaging: Amazon Aurora (Postgres), ElastiCache (Redis), AmazonMQ (RabbitMQ)
• API: Tyk API Gateway, Apache
• Monitoring/Logging: Datadog and SumoLogic
• Security: IAM (Identity Access Management), Security Groups, mTLS
• Other: VPC and general networking

About you:

The successful DevOps Lead will have a track-record in delivering results in a fast-moving business and hence be comfortable with change and uncertainty. Excellent stakeholder management experience while being able to code to an exceptional standard is essential to being successful in this role.

The Ideal Candidate

• Demonstrable years of experience as a Senior Platform engineer or equivalent.
• Recent hands-on delivery examples
• Strong understanding of platform engineering processes and practices.
• Previous experience managing/mentoring multi-site technical teams in an agile environment.
• Proven experience in platform development and team leadership.
• Participated in the hiring process to recruit skilled engineers and led the onboarding process to integrate new hires into the team smoothly.
• Provided technical leadership in several areas of platform development and stayed updated with the latest industry trends.
• Conducted regular performance reviews and provided constructive feedback to the team members.
• Excellent problem-solving skills and the ability to work under pressure.
• Strong interpersonal and communication skills, with a proven ability to manage and motivate a team.

What can Modulr offer you

You’ll be part of a cross disciplinary team(s), with co-workers located in Edinburgh, London, Amsterdam and/or India. We are friendly and sociable, challenging but rewarding. We want you to push yourself and for us to support you in your future as we scale up and grow. Our culture and values are putting you first and are about investing in your future.

• Share Options Incentive Scheme
• Company Bonus - the more successful we are together, the more company bonus we offer
• Flexible benefits - £1000 to spend on a variety of benefits for you to choose from which suit your lifestyle and needs
• Perkbox - enjoy freebies and discounts on many other products and services
• 33 days holiday (including bank holidays) + your birthday off - choose which days you take off to relax and/or spend time with loved ones
• Learning Opportunities – on joining Modulr you will embark on our 3-day onboarding programme, called ModStart, to be equipped with the Modulr know-how and arm you with the tools you need to be successful from day 1! But, we don’t want your learning to stop there so we will continue to provide you with the tools and capabilities through our learning channels, platforms and Buddy allocation to allow you to grow and develop in Modulr.
• Modulr All hands - join your colleagues for our company wide events throughout the year
• Great workspace - Modulr thrives on innovation which is best done through in-person collaboration. This approach enables us to work together closely, exchange ideas, and create innovative solutions that drive our success. We ask our team members to be based in the office 4 or more days a week. We have state of the art offices located in WeWork in Edinburgh, ScaleSpace in London, and WeWork in Amsterdam.
• Bike to work scheme

ModInclusion 

We believe that by seeing Modulr, and the world, from all sorts of angles, we can make life better for all.​ We want you to know that the things that make you, you — like your identity, age, ability, and background — are things that we will always celebrate and support with open arms.  As such, we are keen to maximise the diversity of our workforce and actively encourage applications from anyone and everyone.