Who is Tech Mahindra?
At DigitalOnUs by Tech Mahindra, we not only provide Agile and DevOps methodologies to our customers, we have adopted the same within the company as well. Our nimble processes are not mired in red tape, yet robust, flexible and result-oriented. We are Software Engineers, Technical Architects, Cloud and DevOps specialists. But the most important, we are dreamers, creators and challengers. Each day, we strive to make great come alive. Our lemma: “work smart and play hard”
Our technology partners are Hashicorp, Cloudbees, Chef, Pagerduty, Docker, SAP and Google Cloud.
We are always looking for the brightest candidates to come and we offer a work environment with everything you need to be your best. Does Ambition, Success, Fun, Friends & Learning define your idea of a career? Join us and be part of our family!
We’re looking for an exceptional DevOps Engineer ready to provide technical and other guidance as required to the team and assess the performance of the associates.
Hybrid CDMX - Tecnoparque 2-3 time per week
Qualifications we are looking for:
At least 7 years of working experience in Production support functions with majorly working on Application maintenance and support using DevOps Tools, AWS and Kubernetes.
Strong understanding of UNIX Operating system and adept in any of the scripting languages like shell, awk, Perl etc
Excellent working experience in CI/CD using GIT, Jenkins, Ansible, JIRA ..etc
Excellent working experience on the following tools and languages : Shell scripting, Ansible, Python, Rest APIs, Gitlab
Must have good working experience on Windows & Linux Administration, Virtualization as it will help in understanding the requirements from Operations.
Ability to Identify automation possibilities to reduce manual workload. Reporting around projects and prepare dashboards to present overall efforts
Responsible for delivering various solutions using automation technologies
Understanding the needs of stakeholders and conveying this to developers. Working on ways to automate and improve development and release processes
Work with a variety of hosting approaches e.g. On Premises or Cloud based Platforms, primarily AWS.
Knowledge of Telecom domain & SQL is also an added advantage
Hands-on Knowledge on coding with different scripting languages.
Understanding and experience in handling of servers like Weblogic, JBoss, Tomcat, Apache, databases like MySQL
Strong debugging skills in traversing through logs and identify root cause quickly
Have exposure to Monitoring tools like NewRelic, DataDog, Splunk and ELK etc and use the data for automation of monitoring
What You Will Do
You will perform the role of an lead devops engineer working on Linux, DevOps Tools, Unix Shell/Perl scripting, AWS Knowledge and hands-on experience in handling Tier 3 and above responsibilities. Your role will be critical to set up new environments, deep dive troubleshooting and implementations.
Responsible for delivering various solutions using automation technologies
Monitor Application for availability (hosted on Unix/Linux with Java, WebLogic & C++) using monitoring tools and scripts set up on the server in On-premise and AWS platforms
Independently, identify the root cause quickly and take corrective actions with tight SLA's and avoid downtime
Identify monitoring gaps and build Scripts for monitoring quickly and set them across multiple applications. (Using Shell, Python, Java)
Have a thorough understanding on Unix/Linux OS (On-premise & Cloud), WebLogic and Client-Server model application and work with System Admins, Middleware and Development teams to get permanent solutions in On-premise and AWS platforms
Work on Release deploys for multiple applications using Jenkins, Ansible and perform application health checks using various tools in On-premise and AWS platforms
Represent in outage calls for the application and provide technical solutions and long-term fix
Perform Incident management and problem management with defined SLA’s using various ticketing tools and scripts
Work in a 24X7 Shift model
What we’re looking for & You will need to have:
Willingness to work in 24*7 Operations support Model
Understanding of Deployment life cycle processes.
Strong Ansible and Jenkins automation, analytical skills and good ability to summarize and convey the key messages.
Work in an agile project environment and be ready to juggle between competing priorities.
Work with the global team stakeholders in the US overlapping hours.
Excellent knowledge in automation tools, CI/CD pipeline, Unix (preferably Linux) & Windows, Shell scripting, PHP, Perl, Ruby & Python.
Perform the role of automation DevOps Engineer to transform the applications to CI/CD by applying industry best tools and techniques
Provide rapid response to queues of incoming problems/incidents, prioritize, drive crisis calls, root cause analysis (RCA) efforts, building up process documents and knowledge base articles
Incident solving, analytical and critical thinking skills- must be able to work with peers to resolve issues.
Identify and suggest the areas of opportunities for automation and gaps in Monitoring and access for support. Build the capability for additional monitoring and system support
Application or environment setup including but not limited to builds, Installs, configures, troubleshoot, monitor, maintain and upgrade software
If you apply for this opportunity we will get you resume and its contain personal data whose treatment has been authorized by its owner for Digital OnUs, S. de RL de CV (the "Company”). If you are not the owner of this information or have no relation whatsoever with the subjects treated in it, you are requested in the most attentive way not to make copies of it and / or its attached files and delete it immediately, under the risk of being considered as responsible for the unauthorized treatment of personal data in accordance with the Federal Law on Protection of Personal Data Held by Private Parties, its Regulations, and other applicable regulations. If you are the owner of personal data in possession of the Company and wish to obtain further information regarding the processing of your personal data or the exercise of your ARCO rights, please consult our integral privacy notice on the website https://www.digitalonus.com/privacy-policy/
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