CleverTap is hiring a

Devops Engineer

Mumbai, India
Full-Time
About the Role:
As a Devops Engineer you will maintain, manage and improve day-to-day operations that keep our platform secure and available


What will you do:
- Execute standard operating procedures designed to ensure platform security and availability
- Recommend and implement improvements towards standard operating procedures
- Execute planned stories where the implementation is straightforward
- Participate in platform architecture development discussions
- Work with members from rest of the engineering team and customer success
- Work with vendor support teams to solve issues


What are we looking for?
Must have:
- BS / MS degree in computer science from premier institutes with top grades or equivalent practical experience.
- 1 to 3 years of experience working into DevOps.
- Experience or working knowledge of provisioning and managing infrastructure as code with CloudFormation or Terraform in production
- Experience of being on call schedule to support production
- Experience or working knowledge of packaging and deploying application with docker using ECS or Kubernetes
- Experience or working knowledge of automating and supporting build and deployment pipelines using Jenkins,  Bamboo or TeamCity
- Experience or working knowledge of managing a monitoring system to monitor service health
- Experience or working with HTTP web servers (Apache, Nginx, Tomcat, Jetty etc)
- An understanding of  least four of the following network concepts
 1)How DNS works
 2)TCP handshake
 3)Filtering with IPtables
 4)TCP states
 5)Capturing and analysing TCP traffic
 6)Routing, switching, subnets, VPN, NAT
- Experience in one configuration management system (Puppet, Chef, Salt, or Ansible ).
- Experience or working knowledge of provisioning, maintaining and managing at least five of the following AWS resources
 1) VPC, VPCGateways, InternetGateway, Subnets, Routes, SubnetRouteTableAssociation,  RouteTables, SecurityGroups, VPCPeering
 2) AutoScaling Groups, LaunchConfigurations, ScalingPolicy and ScheduledAction
 3) EC2::Instance, Volume,KeyPair, EIP
 4) Batch::ComputeEnvironment, Batch::JobDefinition and Batch::JobQueue
 5) CD using CodeDeploy
 6) CI/CD using CodePipeline
 7) IAM InstanceProfiles, IAM Policies, IAM Roles, IAM Users
 8) S3 Bucket, BucketPolicy and objects
-Experience or working knowledge of managing packages and package configuration on a GNU + Linux distribution
 1)installing packages
 2)configuring services
 3)managing service status
 4)debugging service startup issues
 5)debugging disk issues
 6)navigating logs
- An understanding of at least one init system
- An understanding of HTTP headers
- Can communicate effectively and articulate issues with other team members and vendor support personnel
 
 
Good to have:
- Proficient in one coding language preferably Golang or Java
- AWS Devops Certification
 

Who will you report to: Team Lead DevOps
 

Why join us? 
-Be a part of a global growth stage startup
-Work in a fast-paced, dynamic environment where your contribution matters
-You are passionate about technology and its impact on the high growth mobile technology space
-Innovate at scale, with learning opportunities
 

What is working at CleverTap like? 
-Be a part of a global category creator - hyper growth B2B SaaS  startup
-Work in a fast-paced, dynamic environment where your contribution matters
-Work, performance and results are real sources of happiness in addition to the fun of working with and celebrating success with an exceptionally talented team
-Accountability and driving outcomes is the key to success
-Your career here is limited by you and nothing else
-Teamwork trumps individual success
-You are passionate about experience technology and its impact on enabling  growth 
-Innovate at scale, with learning opportunities and having fun along the way!


About the Function:
CleverTap Finance team is a dedicated set of individuals working towards common goal of providing financial leadership through effective business partnering, financial excellence, robust risk and governance framework and driving financial prudent business practices.

We are a team of Growth Pilots where everyone works together towards a common objective:
P  :  Act with First Principles
I   :  Take Initiative 
L  :  Seek to Learn
O :  Take Ownership of Outcomes
T  :  Help Achieve Together
S  :  Speak up then Commit


About CleverTap:
CleverTap is the all-in-one engagement platform that helps brands unlock limitless customer lifetime value by helping them create personalized experiences to retain their most valuable customers. The platform empowers businesses to orchestrate experiences for individuals across their lifecycles and design personalized journeys that span a lifetime. It offers analytics that encompasses every aspect of the lifecycle, enabling businesses to measure and optimize each experience in real time. Its unique AI capability is insightful, empathetic, and prescriptive, facilitating smarter and faster decisions. The all-in-one platform unifies experiences from every touchpoint, paving the way for a new era of customer engagement.

The platform is powered by TesseractDB™ – the world’s first purpose-built database for customer engagement, offering both speed and economies of scale.

CleverTap is trusted by 2000 customers, including Electronic Arts, TiltingPoint, Gamebasics, Big Fish, MobilityWare, TED, English Premier League, TD Bank, Carousell, AirAsia, Papa John’s, and Tesco.

Backed by leading investors such as Peak XV Partners, Tiger Global, Accel, CDPQ, and 360 One, the company is headquartered in Mountain View, California, with presence in San Francisco, New York, São Paulo, Bogota, London, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Delhi, Singapore, and Jakarta.

For more information, visit clevertap.com or follow us on LinkedIn and X.

If you think you’d be a good fit for this role, we’d love for you to apply!
CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.
We are committed to cultivating an empowering environment, enabling each of us to reach the peak of our professional careers.
We're excited to showcase what we have to offer!

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