Desk Top Sales Administrator - Ref24280

Desk Top Sales Administrator - Salford

Marlowe Fire & Security, a specialist business within Marlowe Fire and Security Group, are looking to grow their team with the appointment of an experienced Desk Top Sales Administrator.

• Basis salary up to £24,000 subject to experience
• Royal London Pension

• Life Assurance 4x Salary
  

Marlowe Fire & Security Group are one of the fastest growing and exciting businesses in the UK right now. Having doubled in size in recent years to over 1,000 dedicated Fire & Security specialists across the UK, we attract the best talent in the market by offering fantastic career progression opportunities, our own in-house training academy, as well as great remuneration and benefits packages including; Royal London pensions, life assurance, paid holidays, mental health & well-being scheme, paid refer a friend scheme……

Our Desk Top Sales Administrator

Will play an essential role in providing an effective and professional service to all Regional Customers, whilst providing excellent Customer Service to all internal and external clients.

• Raise quotes for small sales orders. Ensuring follow up calls are provided to the customer.
• Minimising customer attrition through the application of excellent customer handling and service
• Review and respond to all customer enquiries received within a timely manner.
• Reasonable ad-hoc requests pertaining to the Regional Sales team

• Add clear customer notes to Cash & update the customer with their Queries.
• Provision of service and minor works quotations from inbound telephone calls and email requests from existing customers.

• Liaise and Support our Regional Sales Team to ensure effective response to customers and where necessary liaise with other Departments in MFS to resolve potential issues or Supply Customers with the required information.
• Escalate any potential risks to the business to the Commercial Sales Director
• Effective communication with internal and external customers

Requirements

Who We’re Looking For

In addition to having all the usual attributes of a great Marlowe Fire & Security employee, such as; a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team….. For this opportunity, we are specifically looking for candidates who offer:

• Self-motivated with strong commercial focus, Confident in Excel, Word, familiarity with CASH for Windows or similar Service Management software.
• Energetic with enthusiasm and confidence is essential.
• Customer focused
• Be adaptable to change
• Attention to detail.
• Background in Fire and / or Security industry
• Basic technical knowledge of Fire / Security Products and Systems
• To always create a professional impression (internally & externally)
• A positive approach to all situations
• Be respectful to others – customers, colleagues, Managers, Directors
• Commitment to deliver as expected.

Benefits

How we Attract, Reward & Retain Our Employees

At Marlowe Fire & Security we recognise the importance of fairly rewarding our employees. We go above and beyond with our remuneration packages that not only meet the needs of a challenging economical climate, but we offer packages, benefits and incentives to support the broader needs of our people making their everyday lives and futures more comfortable.

• Basic Salary upto £24,000 subject to experience
• Commission
• Royal London Pension
• Life Assurance 4x Salary
• Free Parking on-site
• Free gym on-site
• Mental Health & Well-being Scheme
• Employee Recognition Scheme
• Paid Recommend a Friend Scheme (up to £1,000 per successful recommendation)
• Paid Holidays
• Additional Day holiday for each full year of completed service (up to 25 days)
• Paid Birthday Holiday
• Development and progression opportunities

A Little More About Marlowe Fire & Security

We operate nationally, across all industries in both commercial and domestic sectors, delivering a fire and security solution that responds to our customers particular needs. Our solutions are developed according to the industries we serve, addressing their unique compliance requirements, supporting them in maintaining their sites security and protecting their people. We have the luxury and benefit of being part of a wider group of businesses within the Fire Protection, Security & Building Management Systems industry, allowing us to share best-practice, learning & development academies, Human Resource specialists and knowledge for constant improvement across the critical service industry.

Big enough to provide but small enough to care.

Our Business Include:

1. Marlowe Fire & Security marlowefireandsecurity.com
2. Alarm Communications acl.uk.com
3. Griffin Fire acl.uk.com
4. Clymac clymac.co.uk
5. FAFS Fire & Security fafsfireandsecurity.com
6. MJ Fire fafsfireandsecurity.com
7. Marlowe Kitchen Fire Suppression marlowefireandsecurity.com
8. Morgan Fire Protection morganfire.co.uk
9. Victory Fire morganfire.co.uk
10. Marlowe Smoke Control marlowe-aov.co.uk
11. Hadrian Technology marlowefireandsecurity.com

Equal Opportunities

We strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process.

Right to Work

Regrettably, we are unable to offer Right to Work Sponsorship.

If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.