Design Manager

São Paulo-SP, Brazil

Who We Are

In 2021, Poatek was acquired by WillowTree, an award-winning digital product consultancy recognized as one of the fastest-growing and best places to work in the United States. Now a TELUS International company, with offices across the globe, we continue to partner with the world’s leading brands, such as HBO, PepsiCo, Domino’s, and more, to design, build, and transform their digital products and strategies. We’re looking to grow our Poatek offices in Brazil with top talent excited to collaborate with team members across the globe to deliver innovative solutions for our clients. 

Location and Flexibility

This is a hybrid role where you'll work from our São Paulo office two days per week or eight days per month. This setup promotes in-person innovation, collaboration, and connection with both local and visiting team members from other offices. Our flexible approach ensures that you can work from different locations while still enjoying the benefits of office culture.

The Opportunity

As a Design Manager at Poatek, you’ll mentor, inspire, and grow individual product teams across our product consulting business of 100+ designers, researchers, and strategists. This is a unique opportunity to lead and directly influence creative direction without becoming removed from the design work itself. This role requires some travel to clients and other offices.

Responsibilities

• You’ll take early ideas and set the tone for projects by designing seamless experiences
• Provide meaningful guidance on everything from client communication to pixel-perfect details
• Help designers push out of their comfort zone to create the best work of their careers
• Use your strategic thought process to get clients excited about WillowTree’s capabilities
• Collaborate and build relationships with cross-disciplinary teams such as engineering, content, and project management to orchestrate a smooth experience for our clients and teams
• Define conceptual and visual direction for well-known brands
• Validating your design decisions through first-hand research, user feedback, quantitative insights, and evolving best practices
• Build relationships with clients and navigate your team through challenges that may interfere with executing the best product possible
• Present and articulate design decisions to clients throughout all phases of the process
• 70% of your time will be spent working with your project team on mission-critical projects with Fortune 500 clients
• 30% of your time will be spent managing individual contributors
• You’ll manage ~5–8 direct reports

Qualifications

• 10+ years in the design industry
• C1 or C2 level of English Proficiency
• You have been a long-term mentor or manager to other designers
• You’re comfortable delivering growth feedback to teammates
• You’ve shipped products that impact thousands (or more) users — and most recently you’ve been leading design teams
• Solid understanding of the product development process, from problem definition to implementation
• You have strong opinions about visual and user experience design while remaining flexible to new or differing perspectives
• A portfolio that demonstrates an understanding of user and business needs, creative approaches to problem-solving, and a mastery of visual design
• You’re still able to roll up your sleeves and push pixels when needed
• Experience presenting complex ideas to clients and team members in a compelling and energetic way
• You love working with clients, and they love working with you. You're empathetic to their needs and can bring solutions if problems arise
• You think “Yes!” as you read our core values and design goals and are committed to maintaining and positively influencing our design culture
• You’re a tech enthusiast. You love living in a world where tech and design meet

• Flexible hours and autonomy
• Work with cutting edge technologies
• Partner with global and relevant brands in the market
• Collaborative team and learning ecosystem
• Career development plan & growth
• International travel opportunities (optional)

• Health and dental plan
• Life insurance
• Monthly voucher for meals, culture, education, health and mobility
• Child care assistance and more!

If you love IT as much as we do, we look forward to meeting you!

Equality is a principle here at Poatek. We are committed to building an inclusive team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Therefore we provide equal employment opportunities to all employees and applicants regardless of race, color, religion, gender identity, sexual orientation, national origin, age, or disability.

We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us.

For more information on how we use your information, see our Privacy Policy.

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