Dental Support Representative

Are you based in Argentina, Brazil or El Salvador?

We're excited to receive your application! We encourage candidates from these locations to apply.

US Based Clients. Must be Proficient in English Written and Verbal Skills.

Only Resume Written in English will be Accepted.

We are seeking a skilled and motivated Dental Support Representative to join our team. As a Dental Support Representative, you will be responsible for providing exceptional customer service and support to dental clients and patients.

Key Responsibilities:

• Answer incoming calls and assist dental clients and patients with inquiries, appointments, and other requests
• Provide accurate and timely information regarding dental services, insurance coverage, and billing
• Schedule appointments and manage the dental office's appointment calendar
• Resolve customer complaints and ensure customer satisfaction
• Maintain and update patient records and information

Requirements:

• High school diploma or equivalent
• Prior experience in customer service or a similar role preferred
• Strong communication skills, both verbal and written
• Proficient in using dental software and appointment scheduling systems
• Excellent problem-solving and multitasking abilities
• Attention to detail and accuracy
• Ability to work well in a team environment
• Knowledge of dental terminology and procedures is a plus

Requirements

High school diploma or equivalent. Prior experience in customer service or a similar role preferred. Strong communication skills. Proficient in using dental software and appointment scheduling systems. Excellent problem-solving and multitasking abilities. Attention to detail and accuracy. Ability to work well in a team environment. Knowledge of dental terminology and procedures is a plus.

Benefits

• 100% Remote
• Training & Development
• Work From Home