- Logistical ("flow") performance: Secure total logistical operational performance from end-to-end perspective by planning and booking optimal transport solutions under the consideration of IKEA supply chain stakeholder. preconditions. Secure product availability to the customer at the lowest possible total landed cost by the consolidation of orders into shipments and securing the delivery of shipments on time based on OTD Supply Chain. Ensure the right prioritization of deliveries. Monitor & Follow-up the shipments to secure availability for our customers.
- Daily operations: Reschedule and/or cancel shipments in case of logistical operational deviations based on Global Working Methods. Suggest improvement potentials for parameters and set-ups affecting delivery planning and execution and Global Working Methods.
- Deviation Handling: Work in close cooperation with internal and external stakeholders (e.g. carriers, suppliers) to solve operational deviations during delivery planning and execution. Follow-up operational deviations and search for solutions to avoid operational deviations in the future. Works proactively with alarm, alerts to detect, resolve and prevent future deviations.
- Capacity Deviations: Secure transport capacity by monitoring and requesting spot solutions within agreed frame.
- Communication: Secure proactive communication with internal IKEA supply chain stakeholders and external Service Providers, in particular with Senders.
- Data Management: Secure correct data in our systems to secure proper visibility and provide reasons codes for any deviation in our planning process. Alerts concerned parties about incorrect or missing information required for the delivery planning and execution process.
- Plan and Manage deliveries within Transport: Actively contributes to the development of the Delivery Operations process, system and the Global Working Methods within the Supply Chain.
- Extra-costs: Follow-up NCAs (Extra-costs) and investigate all cases. Decide based on legal documents and secure documentation of each case.
- Secure minimum EQU in our trucks together with Senders by evaluating optimal loading scheme.
- Escalate to Delivery Planning Manager in case of deviations in our planning process.
Knowledge
- Good knowledge in logistics, economics, business administration or relevant working experience
- Capability of building effective and trustful relationships
- Good presentation and communication skills
- Knowledge of relevant tools and working methods in the Supply Chain
- Computer skills and proficiency in Microsoft Office applications
- Fluent in English
- Analytical skills
- Knowledge of the loading process and goods specifics
Motivation
- The IKEA values reflect personal values
- Enjoy interacting with many different people and networks from within and outside IKEA and utilise their contribution to the goal that has been set
- Always strives to reach goals with a high level of energy and motivation
- An early adopter in terms of change, who acts as a change-driver
- A desire to constantly improve business performance and become better
Capabilities
- Monitoring and deciding
- Supporting and cooperating
- Analysing & interpreting
Sources of performance indicators
- Availability
- Total cost development & transport cost development (as per defined KPIs)
- Logistical operational performance (as per defined KPIs)
- OTD Supply Chain / Logistics
- Sustainability – IWAY, CO2 development, social agenda (as per defined direction)
- Equipment utilization
