Delivery Driver

Delivery Driver

Job Type: Full-Time; Non-Exempt

Schedule: Monday to Friday - 6:00 am to 5:00 pm (delivery days, end time variable); 7:30 am to 4:00 pm (warehouse days)

Essential Functions (Included but Not Limited To)

Overview:
The Delivery Driver is primarily responsible for the secure and timely delivery of products to dispensaries and wholesale customers across the state of Illinois. This role involves ensuring excellent service and creating a positive, friendly environment during each delivery. This position will cover daily routes across the state of Illinois including Chicago and will require candidates to be comfortable operating company vehicles (Ford Transit, Dodge Sprinter vans, or equivalent) in a team of two and comfortable covering a few hundred miles during a given shift. 

Key Responsibilities:

• Delivery Execution: Provide prompt, secure, and professional delivery services.
• Coordination: Work closely with the Processing and Packaging team to coordinate deliveries.
• Vehicle Maintenance: Maintain the delivery vehicle in good working condition.
• Documentation: Upload delivery, maintenance, and compliance documentation into the appropriate electronic database.
• Professionalism: Exhibit polite and professional driving etiquette.
• Route Planning: Efficiently plan delivery routes using both computer and mobile devices.
• Vehicle Checks: Perform basic vehicle checks and monitor fluid levels.
• Work Environment: Contribute to a positive work environment built on trust and respect.
• Procedure Adherence: Follow procedures outlined during onboarding.
• Customer Relations: Research and resolve complaints, report patient issues to ensure customer satisfaction, and update patient dispensation records

Physical Requirements:

• Vision: Ability to read maps and use GPS effectively, with close vision (20 inches or less), distance vision (20 feet or more), color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Strength and Stamina: Lift up to 50 lbs as needed, stand for extended periods, walk frequently, sit as needed, talk and hear clearly.
• Mobility: Use hands to handle objects, reach with arms, climb, balance, stoop, kneel, crouch, or crawl as necessary.

Additional Job Requirements:

• High tolerance for stress and adaptability to work in a dynamic environment.
• Exposure to loud noises from equipment such as air compressors, packaging machinery, and alarms.

Skills and Experience:

• Proficiency with computer and mobile routing software and mapping programs.
• High school diploma or GED, with at least six months of related experience and/or training.
• Minimum of 1 year of customer service experience
• Minimum of 1 year of experience as a delivery driver strongly preferred
• Valid Driver’s License with a clean driving record.
• Working knowledge of Microsoft Office (Outlook, Word, Excel).
• Experience with LeafLogix/METRC is a plus.