MACE Freshford, Kilkenny St., Freshford, Co.Kilkenny, R95NC84 seek a Deli Assistant to work in their store. This position for part time (weekends and holidays) work. Prior experience is beneficial but not necessary if you have a flair or passion for work.
CUSTOMER CARE
- To serve customers in a friendly and efficient manner providing an exceptional standard of customer care
- To communicate with the customers in and effective and welcoming manner
- Ensure products are served to customers in line with Food Hygiene Requirements
- Maintain knowledge of current deli products and promotions
- Assist customers with queries regarding deli products
OPERATIONAL & STORE PRESENTATION
- Maintain knowledge of current in store sales and promotions
- Answer customer queries with regard to the store and its merchandise
- To deal with customer complaints in a professional and pleasant way and refer to the Store Manager where appropriate
- Clean shelves & counters and sweep floors internally and externally ensuring store is tidy and free from clutter at all times
- Clean all areas of the store (including staff facilities) as directed by Assistant Store Manager/Store Manager
- Maintain a clean and well organised back store area
- To receive and check stock in line with company guidelines
- Ensure stock is packed in line with company merchandising guidelines
- Update shelf edged labels as instructed by the Assistant Store Manager
- To rotate stock appropriately minimising waste
- To be vigilant at all times to prevent stock loss and waste
- To conduct stock takes as instructed by Assistant Store Manager/Store Manager
- To take care for your health & safety and that of your colleagues and customers and take action to reduce risks and hazards
FOOD SERVICE
- Check temperatures in the deli area ensuring they are compliant with HACCP regulations
- Maintain HACCP records in line with store policies
- Monitor Critical Control Points and ensure food is not open to contamination
- Comply with relevant controls around all foods including Fresh and Red Meats
