We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
OVERVIEW
ABOUT THE ROLE
A Senior Data Analyst Contractor- NextGen is a centralized resource supporting Fulfillment, Inventory, and Strategic teams within NextGen Operations. They leverage our vast data to derive insights into our Operations, Customers, Shoppers, and Retailers. They work closely with leadership to understand key business goals and perform ad hoc analysis to drive critical decision-making that achieves measurable outcomes. They are capable data storytellers, expert statisticians, and excellent communicators.
This role focuses on sizing the highest-impact opportunities and generating testable hypotheses for achieving that impact. We are seeking a strategic leader, not an ETL developer.
ABOUT THE TEAM
The Next Gen team’s vision is to reshape and diversify Instacart’s fulfillment network by leading disruptive innovation from seed to scale. Our work focuses on strengthening our core grocery business, unlocking growth opportunities via new business, and deepening partner relationships.
ABOUT THE JOB
- Contribute to the overall success of our Next Gen team by delivering compelling insights, performing detailed ad hoc analyses, building business cases, and analyzing sales, operational, and consumer data to continually maximize sales, drive market growth, and enhance the shopping experience for our customers.
- Own the analytical ecosystem for our partners’ fulfillment centers and assortment. Build dashboards, analyze performance, and provide insights that capture category, site, network, and total enterprise-level performance.
- Partner with the Assortment Planning team to develop assortment selection requirements, logic, and tooling that enables the selection of best-fit products and automates processes.
- Motivate changes in Instacart’s Products by ideating and concisely communicating step-change improvement opportunities to our Product Management, Data Engineering, and Data Engineering teams
- Develop scalable, automated dashboards to provide benchmarking and progress against key performance goals and initiatives; understand root causes of what impacts the attainment of those objectives
- Review data models and queries while performing regular and ad hoc data analysis to ensure our experience engine is running at full speed
- Understand the health of the business by defining how metrics are calculated and ensure that the source data matches the needs of the business
- Be a source of truth to our team: Independently own, build, and maintain SQL-based data sources
- Up to 5% travel as you work hands-on with our retail and fulfillment partners
ABOUT YOU
Minimum Qualifications
- More tactical skill set focused than sizing and/or hypothetical modeling based; skills in coding (SQL, Python), statistical inference (advanced), and financial modeling (advanced) required
- 5+ years of experience in Supply Chain, merchandising, analytics, operational excellence, or another quantitative and relevant field
- Bachelor’s degree in math, economics, statistics, engineering, computer science, or other quantitative field, or equivalent level of experience
- Experience translating data into insight: You can take a database of thousands of records into actionable insights.
- Strong communication skills: while you’re fluent in Excel and SQL, you can still speak the language of operations and continuous improvement to internal and external stakeholders
- Experience in process improvement: You are familiar with lean concepts, such as DMAIC, PDCA, etc., and are energized by continually finding ways to improve our processes.
- Fluent in all forms of data: You understand how different KPIs interact and can predict the cascading effects one process change may have on a set of metrics.
- Positive and energetic attitude: Even the most demanding stakeholders can’t get you down; you can keep a smile and a hard-working attitude through even the most demanding moments.
- Proficiency with inventory management software is important but not required
Preferred Qualifications
- Advanced knowledge of experimentation and statistical methods
- Advanced degree in statistics, math, economics, engineering, computer science, or other quantitative field
- Exciting side projects or Kaggle competition results
- Experience in process improvement: You are familiar with lean concepts, such as DMAIC, PDCA, etc., and are energized by continually finding ways to improve our processes.
This role pays $70.60 - $78.30 /hour, dependent on experience, with a schedule of 40 hours/week.
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