Deal Desk Analyst (Remote)

At HackerRank, we help over 2,500 of the most prestigious logos across industries find, hire and upskill amazing developer talent using our SaaS based Developer Skills Platform. We pioneered and continue to lead the developer skills market with the ethos of “Skills over Pedigree”. Everyone at HackerRank is passionate about the mission and we are looking to add smiling faces to help us “Accelerate the World’s Innovation” by making skills matter more the pedigree. This position is full-time and Remote within the United States.

You are excited to make an impact and will serve as the quote-to-order expert, guiding Sales Reps through that process, ensuring pipeline accuracy, and processing orders in Salesforce.

As the Deal Desk Analyst, you will work across the global sales organization, guiding Sales Reps in generating sales quotes and ensuring pipeline accuracy.  You will work alongside Sales Leadership, Legal, and Finance to strategize on the best contract vehicles for simple and complex transactions with new and existing customers, while adhering to company standards and policies.  You will ensure opportunities match signed service orders and prep opportunities in Salesforce before the handoff to the Finance team and Netsuite.

You will be working on:

• Guide Account Executives through the deal configuration, structuring, approval, and quoting process
• Ensure all quotes are approved within pricing and discount policies, and are accurate as pipeline in Salesforce
• Document and administer order approval matrix; ensure best practices are followed
• Work closely with Sales, Finance & Legal teams on strategy and approvals for all non-standard deals
• Work with Legal to update contract templates to ensure alignment with the changing needs of the business
• Collaborate with cross-functional teams to improve overall quote-to-cash processes
• Assist the Sales Operations team with process and system improvements, handle ad-hoc projects, sales training and other team enablement needs
• Validate Salesforce opportunities match signed service orders
• Complete order processing within Salesforce, before handing off to the Finance team for Netsuite completion

We are looking for:

• 3+ years of experience in Deal Desk, Sales, Sales Operations, Finance and/or Revenue Accounting
• Experience with direct SaaS sales ecosystems and sales quoting
• Proficiency with Excel or Google Sheets
• Proficiency with Salesforce.com
• Detail-oriented organizational skills and solutions-based problem-solving

Nice to have:

• Experience with Salesforce CPQ or other quote configuration tools
• Experience with Netsuite
• Experience with Ironclad

Benefits & Perks:

We have a full package of competitive benefits and perks which include: 

• One-time home office set up stipend
• Monthly Remote Work Enablement Stipend
• Professional Development Reimbursement
• Wellbeing Benefits (Headspace, Carrot, Cleo, etc)
• Unlimited paid time off, paid leave for new parents, and flexible work hours
• Insurance for all employees (term life, personal accident, medical) along with medical insurance for their dependents
• Employee stock options, flexible work hours, and time off

About HackerRank:

HackerRank is a Y Combinator alumnus backed by tier-one Silicon Valley VCs with total funding of over $100 million. The HackerRank Developer Skills Platform is the standard for assessing developer skills for 2,500+ companies across industries and 24M+ developers around the world. Companies like LinkedIn, Stripe, and Peloton rely on HackerRank to objectively evaluate skills against millions of developers at every step of the hiring process, allowing teams to hire the best and reduce engineering time. Developers rely on HackerRank to turn their skills into great jobs. We’re data-driven givers who take full ownership of our work and love delighting our customers!

HackerRank is a proud equal employment opportunity and affirmative action employer. We provide equal opportunity to everyone for employment on the basis of individual performance and qualification. We never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

We offer a comprehensive total rewards package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. 

Total compensation and benefits consist of salary, quarterly performance incentives, equity (stock options), medical, dental, vision, life insurance, travel insurance, monthly work-from-home stipend, learning and development reimbursements, flexible remote-first work culture, 401(K), flexible time off, generous parental leave and more. Under our flexible paid time off policy, you’ll decide how much time you need based on your circumstances.

Current base salary range: $85,000 to $100,000.  The exact salary may vary based on skills, experience, location, market ranges, and other compensation offered. The salary range does not include other compensation components, commission (for sales-related roles), bonuses, or benefits that you may be eligible for. Salary may be adjusted based on business needs.

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