Maintains excellent relationships with Clients and other stakeholders to obtain all necessary information as may be required, to facilitate the successful conduct of business.
Provide regular feedback to senior management about marketplace and competitor activity.
Ensure clients are well equipped with sales materials and technical trainings.
Persuading clients that a product or service will best meet their requirement with all technical details
Providing after-sales support services for Customers
Making technical presentations and demonstrating how a product will meet client needs
Providing pre-sales technical assistance and product education
Ensure Technology Solutions are well implemented according to World Class Best Practices.
Expand ARIT Clientele base by securing positive deals with new clients.
Provide feedback of the market, analyze and determine most crucial needs of key clients and carry them out to ensure they receive first-class customer care and service.
Carry out continuous market analysis and research on dynamics of IT Security Market
Manage conflict and suffice effective negotiation and sales strategies.
Conduct monthly, quarterly and yearly review together with the Business development manager.
Proactively scopes the technical solution required to address customer requirements, assesses customers’ met and unmet needs, and recommends solutions that optimize value for both the customer and the firm.
Degree in Information Technology or related field with 4 -7 years’ experience
Demonstrate strong leadership qualities in client relationship and Administration.
IBM / Lenovo / DellEMC / NetApp / HP / Oracle / Hitachi / VMWare / Huawei Converged Infrastructure, Storage Certifications will be an added advantage.