The Metropolitan Opera is hiring a

Database Administrator and Automation Expert / Systems Implementation Leader

New York, United States
Full-Time
This position is the Finance Department’s project management leader in systems implementations, including ERP implementations, and is also a database administrator who can develop databases and automated reports while achieving process improvements. Key requirements are a strong knowledge of SQL, attention to detail, problem-solving, understanding of business processes, and proven project management leadership.  

Primary Responsibilities

  • Daily work:
  • Work closely with other data professionals and organization employees to store, organize and update important data  
  • Rationalize data stored in multiple databases into one source of truth and automate reporting of data from databases for audits and operational needs
  • Engage in enterprise-wide process monitoring and improvement
  • Design systems to ensure data integrity and controls

  • On system implementations:
  • Engage directly with internal stakeholders and acts as the primary point of contact between internal business units and the system integrator
  • Perform project planning in collaboration with the system integrator including scope definition, resource planning and risk management
  • Align and manage expectations within the internal project team
  • Manages internal resource work efforts
  • Proactively identify and manage risks related to business operations, project scope, and resource availability
  • Facilitate timely decision making
  • Monitor project execution against the baseline project plan
  • Lead end user training and change management initiatives
  • Monitor project budget and allocates internal resources effectively, ensuring departments contribute their expertise without overloading them
  • Build detailed test plans and task checklists
  • Schedule and lead requirements gathering sessions

Skills and Qualifications

  • Strong knowledge of database design, development and report writing including data lakes
  • Ability to work with data architects and other IT specialists to set up, maintain and monitor data networks
  • Ability to monitor and maintain multiple database environments across 2 datacenters
  • Strong knowledge of SQL is required
  • Knowledge of data governance best practices
  • Excellent attention to detail
  • Problem-solving and critical thinking
  • Ability to explain complex ideas in simple terms
  • Ability to multitask
  • Experience with REST API is a strong plus
  • Experience working with complex union rules and/or business requirements a plus
  • Experience leading large scale ERP implementations
  • Knowledge of internal business processes such as finance and human resources
  • Familiarity with ERP systems and their functionalities, but not necessarily deep technical knowledge
  • Strong leadership, communication, and stakeholder management skills
  • Proven ability to collaborate across departments and lead internal business process reengineering
  • Experience managing vendor relationships and ensuring external teams meet project expectations

Education and Experience Requirements

  • Bachelor’s degree in computer science, computer information systems or other relevant discipline
  • Three to five years of IT experience in roles such as Database Administrator, IT Support Specialist or Data Analyst preferred but not required Ability to work in the office a minimum of four days a week
  • Ability to work in the office a minimum of four days a week

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