What you'll Do
- The Data Solutions team sits within the Platforms & Software Services function and is responsible for providing monitoring and reporting tools and services for our In-Flight Connectivity (IFC) products.
- These rich tools enable our users to visualise the vast array of data traversing our satellite networks, providing insights into the quality of service being delivered, as well as how our satellite connectivity services are being utilised by our end customers.
- The performance of these tools and the accuracy of the information they provide is of critical importance to not only Service Delivery, Marketing, and Strategic teams across the business, but also by our customers, suppliers and partners.
- As a Data Scientist within the Data Solutions team you will be responsible for the development, maintenance and evolution of the analytics tools (running in the production environment) which measures and forecasts service performance, quality of service and Service Level Agreement (SLA) compliance.
The day-to-day
- Full ownership and accountability of the analytics tools
- Subject matter expert for the SLA calculation methodology and key service performance metrics
- Designing, deploying, maintaining, optimizing and troubleshooting analytical procedures applied to large datasets
- Developing OOP code that is functional, reliable, maintainable, scalable and extensible
- Perform (ad-hoc) inferential and predictive analyses to help the business make strategic, data-driven decisions
- Drive thought leadership in the field of Data Science and Machine Learning within the team and possibly wider business by identifying opportunities to optimise processes using novel methods and techniques
- Resolving complex issues that may impact multiple business areas
- Maintaining relationships with internal and external stakeholders
- Collaborating with Data Engineers, Software Engineers, and Data Scientists both within the team and across the business
- Writing clear and relevant documentation
Essential Knowledge and Skills:
- Object Oriented Programming (OOP)
- Expert level (5+ years' experience) Python, including data analysis & manipulation packages (e.g. Pandas, Numpy)
- Expert level (5+ years' experience) SQL
- Intermediate statistics
- Familiar with Airflow
- Familiar with the Software Development Lifecycle
- Creative problem-solving
- Meticulous attention to detail
- Comfortable with working independently and taking ownership
- Willingness to work outside of area of expertise
Desirable Knowledge and Skills:
- Package managers (e.g. Poetry)
- Jinja2 SQL templating
- Docker
- Postgres
- Snowflake
- Version control systems (e.g. Git)
- Linux scripting
- Agile change management processes
- Comfortable with coaching members in the team
- A passion for developing creative solutions to real user needs and business problems
- Experience in aviation connectivity
- Experience in telecommunications industry
You must be eligible to work in this location advertised.
EEO statement
Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic.
