Xero is hiring a

Data Science Group Manager

San Francisco, United States
Full-Time
Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

About the Team

The Data team is responsible for driving the adoption of data driven decision making across Xero - for both our internal users and our global audience of small business owners, bookkeepers and accountants. We create, manage and deliver a wide range of data services and products including core reporting, key data dimensions, extensible and scalable analytical data processing and storage facilities, machine learning frameworks and API driven prediction services.  We are the center of expertise for data architecture, data modelling, machine learning, ethical data usage and artificial intelligence service design. We also lead the work to raise the data and AI literacy levels across Xero.

What you’ll do/Bring with you

  • Xero views the application of intelligent, data-driven products and services at scale as a key competitive advantage for our business, now and into the future.
  • You will have a Master's or PHD in a quantitative discipline such as Statistics, Engineering, Sciences, or equivalent practical experience and at least 9 years relevant work experience and 3 years managing teams.
  • As a Data Science Group Manager you will work with colleagues in the Product, Engineering, and Design team and subject matter experts from across the business to refine tough problems that can be solved with the application of scientific thinking, algorithms and analytical data processing.
  • By actively living Xero’s values, you will contribute to our culture of collaboration, mutual respect, healthy skepticism, and embracing a growth mindset.
  • As part of a cross-functional team including engineers, designers and product owners you will build and operate beautiful, intelligent products and services that delight our users everyday.
  • Science
  • Immerse yourself in Xero’s data, wrangling often complex and messy data and contribute to our shared understanding of the value contained in our data stores
  • Continually provide feedback on how we can improve the quality of our data and its coverage of our core products/services
  • Apply sound scientific methods (i.e. hypothesis generation, experimentation, analysis) to drive product development (e.g. model development, model evaluation, POC design)
  • Problem Definition
  • Coach and lead a team of data scientists and analysts in order to deliver value to our customers
  • Own the sizing of problems and prioritization of the business domain
  • Lead in hypothesis driven experimentation and deliver measurable impact through holdouts
  • Adopt a customer-focused mindset to link applied research to ethics and tangible real-world outcomes for our customers
  • Engineering
  • Work to achieve and maintain high personal coding standards, collaborating with engineers to produce robust and reproducible code aligned with delivering high-quality products
  • Together with engineers, maintain and operate the end-to-end pipelines that support data-intensive applications at Xero.
  • Culture & People
  • Lead, develop and grow a high performing team through coaching, mentoring and setting a clear direction by connecting the work they do to the data and Xero’s strategic objectives.
  • Support each member of your team to identify, grow and develop engineering capabilities and overall personal development and work with them to understand career growth opportunities
  • Build strong relationships with stakeholders to develop a high performing cross functional leadership team at the pod level.
  • Have authentic conversations around your peoples’ wellbeing, capabilities and engagement
  • Attract, recruit and retain capable individuals, building on and complementing the diversity of teams
  • Execute and improve talent management initiatives and processes within your team such as recruitment, growth and performance management. Drive a culture of engagement and improvement, making sure the team understands how they help our customers and our business achieve great outcome
  •  Help to cultivate a fun, appreciative, rewarding, innovative and results-driven culture that lives and breathes our Xero values.

Why Xero? 
Diversity of people brings diversity of thought, and we like that. Our human-first culture of respect, fairness, and inclusion is what helps Xeros thrive and work and beyond. Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, employee resource groups, wellbeing programming and allowances, medical, dental, vision, and disability insurance, fertility and family forming financial support, 401k contribution matching, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices with snacks and break areas, flexible working, career development and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.
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