Data Privacy Manager

At Smart, our mission is to transform retirement, savings and financial wellbeing, across all generations, around the world.

The Role

Data Privacy Manager  will report to the Director of Group Risk/DPO, and is part of the Group Risk and Assurance team. We are looking for a bright, analytical person, well versed in the world of privacy and risk management. The successful candidate will ideally have a qualification in privacy and will be an experienced privacy practitioner.

Responsibilities:

• Supporting the DPO in providing the business with high-quality, timely and solution-led advice on all aspects of privacy and data protection compliance
• Manage the day-to-day operations of privacy matters including data incident management, DSAR requests, marketing opt-out requests etc.
• Design and implement efficient processes to manage data protection impact assessments (DPIAs) and recommend controls to mitigate privacy risks
• Work closely with stakeholders to implement an effective and accountable data mapping exercise to give clear visibility of information flows in the organisation, including regular review

• Design and implement efficient processes to manage the reporting of incidents and breaches including their review and escalation, and ensuring data protection compliance
• Design and implement data protection training across Smart
• Production and review of Smart’s privacy policies
• Work closely with Procurement and Cyber Security to mitigate privacy-related risks in the supply chain
• Provide assurance to audit (internal and external) that demonstrates compliance with data protection laws, including such as SOC2 and ISO 27001
• Provide reports tailored to different audiences, e.g. senior management, Committees, the Smart Board, regarding data protection practice of Smart

• Provide SME support and guidance to the wider business on data protection compliance

Requirements

The skills, experience, and aptitudes we are looking for are listed below but please don’t be discouraged from applying if you don’t meet every single one of these criteria – having a ‘can do’ attitude is sometimes more important than being able to tick every box:

• 7+ years of work experience in the practice of relevant privacy and data protection
• Experience running multiple, high-priority projects and advancing complex projects
• Experience using and configuring a privacy platform e.g. OneTrust 
• Knowledge and experience of industry frameworks such as IS0 27001 desirable
• Excellent time management, planning, process design and execution skills

Who we are

We work in partnerships with governments and financial institutions in the UK and internationally. Our cloud-native digital platform is revolutionising how people around the world think about, and save for, their retirement.

At heart, we’re a financial technology business. What we do is all about innovation, and using the power of digital change to put the customer first. Our Engineers will tell you that working at Smart gives you the opportunity to play your part in developing world-class technological solutions, working with – and learning from – like-minded people.

You’ll also find that, across our business, our colleagues love Smart’s culture, and how what we do means better financial outcomes for savers. That feels worthwhile, and it means that what we do, collectively, goes way beyond the nine to five of a typical working day.

Don’t just take our word for it – you can see what our colleagues say about working at Smart on LinkedIn Life and Glassdoor.

Benefits

At Smart, one of the eight principles we work to is “We want happy and good people in our team”. We created a list of benefits that helps us achieve this goal:

• 25 days’ holiday per year, increasing with length of service.
• £500 annual training budget to spend on your professional development
• Extensive private healthcare, including dental, eyecare and EAP
• Enhanced sick leave (three months’ pay per year)
• Enhanced maternity and paternity (maternity – 6 months fully paid/paternity – 3 weeks fully paid)
• Death in service insurance cover
• Fully-paid five-week sabbatical after five years of employment
• In office wellbeing, such as manicures, massages and barbers. 
• Smart employees also enjoy a 50% discount on orders from our sister company Arena Flowers, Britain's most ethical florist. They offer unique hand-tied bouquets, luxury flowers, letterbox flowers, plants and gifts to spend on friends and loved ones or even for yourself.

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We think Smart is an awesome place to work. If it sounds like somewhere you’d like to work, too, and if you’re ready to play your part in our continued success in the future, then naturally we’d love to meet you.