Agoda is hiring a

Data Privacy and AI Governance Program Specialist (Bangkok-based, Relocation Provided)

Khwaeng Pathum Wan, Thailand

About Agoda 

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Our Purpose - Bridging the World Through Travel 

We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.
We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.

Get to Know our Team:  

In the age of technology, things are constantly changing. The travel market is much the same, being more dynamic and complex than ever. Agoda’s Legal team is well suited to take on the challenges presented, adopting a proactive mindset to tackle challenges and solve problems. We are quick on our feet, decisive, and collaborate with multiple departments. We hire out-of-the-box thinkers that are well grounded with ethics and legal knowledge to ensure that Agoda achieves the right results, the right way.  

The Opportunity:  

The Global technology environment is changing at a speed never seen before and while this poses a significant challenge for global businesses such as ours to keep up with the laws, it also presents a great opportunity for you to be a part of a global team directly contributing to build the trust of our users, employees, and partners at Agoda. 

As a Data Privacy and AI Governance Program Specialist in our Privacy, AI and Cybersecurity Legal Team, you will help build, manage, and improve Agoda’s Privacy and AI Governance programs by working with a world class team comprising of subject matter experts in data privacy, responsible AI and Cybersecurity in a global work environment. 

In this Role, you’ll get to:  

  • Establish, review and improve data privacy and responsible AI related policies, processes and supporting technology such as One Trust 
  • Identify and manage data privacy and AI related risks associated with third parties through a formal vendor risk management process 
  • Lead training and awareness and regulatory change management initiatives 
  • Work with our customer support teams to manage Data Subject Rights Request processes, Privacy related escalations, and the supporting technology / IT systems underlying our processes  
  • Develop, maintain, test and improve controls to manage data privacy and responsible AI risks 
  • Improve privacy and AI Governance programs using data analytics (Key Risk and Performance Indicators, Dashboards, Trend analysis) 
  • Lead/Provide project management support for specific privacy and responsible AI projects  
  • Opportunity to collaborate with equivalent counterparts at other Booking Holdings brands 

What you’ll Need to Succeed:  

  • Excellent understanding of Data Privacy concepts including knowledge of Data Privacy Laws (the GDPR, Singapore PDPA, etc).  
  • Good understanding of Responsible AI governance programs, frameworks, and laws (Related experience with Data Privacy laws in APAC will be a plus)  
  • 3-5 years’ experience in Data Privacy, AI Governance, or related Risk or Compliance disciplines 
  • All Star Attitude to get the job done 
  • Growth mindset to continuously learn and improve 
  • Proficient in English 
  • A relevant privacy certification e.g. CIPM, CIPP/E or CIPP/A  
  • Able to relocate to Bangkok, Thailand

It’s Great if you Have:  

  • Relevant experience with data privacy laws in the APAC region  
  • AIGP Certification 
  • Knowledge of NIST Privacy and AI frameworks 
  • Hands-on experience of working with tools like One Trust, Big ID, etc 
  • Ability to execute at pace and multi-task in an agile environment 

We Offer:  

  • ​A dynamic role in a fast-growing team of a reputable global company 
  • ​A competitive package and relocation assistance provided 
  • ​Working in an international environment 
  • ​Great opportunities for further development in data privacy, cybersecurity and artificial intelligence   
  • ​Working in a team of flexibly minded and highly skilled professionals 

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Equal Opportunity Employer 

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

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