TRADER Corporation is a trusted Canadian leader in online media, dealer and lender services. The company is comprised of AutoTrader.ca, AutoSync and Dealertrack Canada. AutoTrader.ca (AutoHebdo.net in Quebec) offers the largest inventory of new cars and used cars in Canada, receiving over 25 million monthly visits to its marketplace. With over 3,500 subscribers and counting, AutoSync is the largest and fastest growing dealer and OEM software provider in Canada. The platform's suite of connected automotive software solutions brings advertising, conversion and operational support together, synchronizing the entire retail process. AutoSync's diverse range of offerings includes: vAuto, EasyDeal, xtime, Motoinsight, Activix, TAdvantage and TRFFK. Dealertrack is Canada’s largest automotive financing portal, enhancing efficiency and profitability for all major segments of the automotive, marine, recreational vehicle, motorcycle and powersport retail industries. Over 6.5 million credit applications are submitted via the Dealertrack Canada portal each year. Collateral Management is a national, end-to-end, managed technology solution that offers industry insight and multi-channel collection strategies to maximize funds recovered. Collateral Management helps you remain compliant in all jurisdictions, alleviating your exposure to reputational and financial risks. Visit tradercorporation.com to learn more..
Position Overview:
The role of the Data Integrity Processing Agent is to set up all incoming Recovery and claims assignments, validate the information in the assignment. Request and upload pertinent documents as required for each as it relates to the repossession and liquidation of the creditor’s moveable assets in alignment with documented processes ensuring efficiency and accuracy.
Responsibilities:
- Review and process exception incoming files in Optimus across all CMS highways.
- Complete any required amendments, searches and registrations for files to ensure lien perfection for clients, as well as review inquires for documents and general questions
- Process new assignment for the recovery agents, ensuring the information matches the documents client sent Teranet, as well as running the initial searches required including all search requests from the Bankruptcy team
- Follow up for missing documents and process these files as received. Or add them if they were previously missing
- Handle all rush files and manual reopens
- Ensure all tasks and internal queues are actioned and completed in accordance with the aligned work instructions within the prescribed timelines
What To Expect:
- Review client documents and ensure accuracy in file set up.
· Follow up for missing documents with client via repo highway queuing per client mandates.
· Validate and accurately upload documents to each assignment.
· Investigate and work with clients to resolve any issues regarding the assignment retrieval.
· Process lien searches, registrations, amendments or discharges as requested.
· Respond to client queues.
· Ensure daily productivity targets are met by completing related tasks according to OPH measures
· Ensure all tasks and internal queues are actioned and completed in accordance with the aligned work instructions within the prescribed timelines; follow standard operating procedures; action items according to task matrix; ensure quality and efficiency
· Work cross-functionally within the team.
· Perform all assigned duties accurately and according to our target mandates
· Maintain and increase knowledge of applications and work processes; ensure system issues are reported to manager in a timely manner
Qualifications & Education:
· Completion of Grade 12 – minimum; post-secondary education considered an asset
· Ability to multi-task to ensure service delivery expectations are met
· Demonstrated experience and strong ability with Microsoft Office products, including knowledge of Power Point, Excel and Outlook
· Excellent verbal and written communication skills
· Ability to prioritize work by meeting deadlines and client expectations
· Detail oriented with the ability to maintain the highest level of productivity and quality level
· Proficient keyboarding skills
· 1+ years of experience in a general administration or data entry role (experience with Repossession/credit collections an asset)
What’s in it for you…
-We understand that there is life at work and life outside of work. Here are a few benefits we all benefit from that support us to be our creative best.
Fitness and wellness
-We provide discounts to nation-wide gyms, onsite gyms (when we’re in the office), an Employee and Family Assistance Program, as well as a virtual wellness program.
Benefits from Day 1
-Gym discounts
-Local in-office free gyms
-Employee and Family Assistance program
-Weekly virtual wellness events
-Conferences & training budget
-Regular internal training programs
Financial planning
-Let us help you invest in your future with 3% matching towards your pension and multiple forms of income protection.
Competitive salary
-Annual bonus structure
-3% CPP matching
