Attentive® is the AI-powered SMS and email marketing platform that delivers unparalleled messaging performance on the channels that matter most. Infusing intelligence at every stage of the consumer's purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, Dickey’s Barbeque Pit, and Wyndham Resort, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love.
Who we are
Our engineering department consists of 200+ people across multiple teams, such as application development, infrastructure, data platform, machine learning, and security. We believe our company will win in the long run through product innovation. To get there, we obsess over iteratively delivering customer value through rapid prototyping and data-driven decision-making. We’re looking for a self-motivated Infrastructure Engineer to join our Data Infrastructure team. In this role, you'll take ownership of the foundational components powering our data storage and streaming services, ensuring they are resilient, scalable, manageable, and highly available. You'll work closely with our microservices architecture teams, empowering them to move with confidence in our data’s integrity and availability. If you’re excited by the challenge of working with a diverse set of technologies—from streaming (Kafka, Pulsar) and query engines (Trino, Druid) to persistent data stores (Postgres, MySQL, OpenSearch)—this could be the perfect fit.
Why Attentive needs you
- Design, deploy, and maintain scalable, secure, and extensible big data systems to power our core products and enable business growth.
- Develop automation strategies that streamline data services and ensure a stable infrastructure for all engineering teams.
- Champion DevOps practices to foster a culture of quality and enhance developer productivity.
- Lead peer design reviews, code reviews, and knowledge-sharing sessions to elevate team collaboration and technical expertise.
- Continuously improve system reliability, availability, and scalability through your technical leadership and expertise.
About you
- 3+ years of experience as a Data Infrastructure Engineer or in similar roles like Platform Engineer, SRE, DevOps, or Backend Engineer with a data storage focus
- Experience managing and operating data platform technologies like PostgreSQL, MySQL, OpenSearch, Kafka, Druid, Trino, OpenMetadata, and Redis
- Proficiency in managing and operating cloud infrastructure at scale using Kubernetes, Terraform, and Datadog. Familiarity with cloud computing concepts like access control and instance management.
- Strong problem-solving skills with the ability to analyze trade-offs, collaborate with developer peers, and adopt a solutions-oriented approach.
- Experience with high availability and disaster recovery strategies in a cloud environment, along with monitoring and logging tools.
- You embrace blameless post-incident analysis and are committed to continuous improvement.
Our scale
- 8,000 brands powered by Attentive sent over 2.2 billion text messages over Cyber Week 2023 (Black Friday/Cyber Monday) representing a growth of 31% from 2022
- We sent 32 billion SMS messages in 2023, up 32% YoY. That’s an average of 87 million per day
- Our production cluster contains over 18,000 containers which serve 200+ services
- Our streaming services process over 80 billion events per month
What we use
- We use a wide variety of technology and we’re always looking for the best solutions to solve hard problems.
- Attentive’s backend is Java / Spring Boot microservices, built with Gradle, and hosted via AWS.
- Our infrastructure is Kubernetes-centric, with Argo CD leveraged for deployments, Terraform for configuration management, and Spacelift as configuration control.
- As a Data Team, we support a number of different data storage solutions across several paradigms.
- MySQL and PostgreSQL as Relational Database solutions.
- Redis and Valkey as the Cache offering.
- AWS DynamoDB and PlanetScale are Horizontally Scalable Database solutions.
- Apache Druid and Trino for Real-Time Analytics.
- Apache Pulsar as a Streaming Data platform.
- Apache Airflow and Temporal as Workflow engines.
- AWS S3 as Object storage.
You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.
For US based applicants:
- The US base salary range for this full-time position is $130,000 - $195,000 annually + equity + benefits
- Our salary ranges are determined by role, level and location
#LI-JK1
Attentive Company Values
Default to Action - Move swiftly and with purpose
Be One Unstoppable Team - Rally as each other’s champions
Champion the Customer - Our success is defined by our customers' success
Act Like an Owner - Take responsibility for Attentive’s success
Learn more about
AWAKE, Attentive’s collective of employee resource groups.
If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.
At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.
