Appen is hiring a

Data Collection Moderator

Seattle, United States
Full-Time
About Appen

Appen is a leader in AI enablement for critical tasks such as model improvement, supervision, and evaluation. To do this we leverage our global crowd of over one million skilled contractors, speaking over 180 languages and dialects, representing 130 countries. In addition, we utilize the industry's most advanced AI-assisted data annotation platform to collect and label various types of data like images, text, speech, audio, and video.

Our data is crucial for building and continuously improving the world's most innovative artificial intelligence systems and Appen is already trusted by the world's largest technology companies. Now with the explosion of interest in generative AI, Appen is helping leaders in automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products.

At Appen, we are purpose driven. Our fundamental role in AI is to ensure all models are helpful, honest, and harmless, so we firmly believe in unlocking the power of AI to build a better world. We have a learn-it-all culture that values perspective, growth, and innovation. We are customer-obsessed, action-oriented, and celebrate winning together.

At Appen, we are committed to creating an inclusive and diverse workplace. We are an equal opportunity employer that does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Responsibilities 
• Sensitive data handling
• Data entry of participant information
• Reporting to program manager and project managers
• Monitoring demographic quotas
• Liaising with recruitment teams 
• Interacting with members of the public
• Explaining project quality requirements to participants
• Live moderation of participants during data collection
• Troubleshooting any software/hardware issues with the help of colleagues and technical support if required
• Setting up the camera equipment based on training provided

Required Knowledge, Skills and Abilities 
• Fluent in English
• Good Microsoft Excel skills
• Good technical/software skills e.g. MS Office, Windows, and comfortable with troubleshooting software/hardware

Qualifications and Experience 
• Experience with interacting with members of the public (adults and children)
• Experience with monitoring quotas, for example matching participants to demographic targets
• Experience with managing your own time and schedule to meet project deadlines
• Comfortable working independently

Appen is the global leader in data for the AI Lifecycle with more than 25 years’ experience in data sourcing, annotation, and model evaluation. Through our expertise, platform, and global crowd, we enable organizations to launch the world’s most innovative artificial intelligence products with speed and at scale. Appen maintains the industry’s most advanced AI-assisted data annotation platform and boasts a global crowd of more than 1 million contributors worldwide, speaking more than 235 languages. Our products and services make Appen a trusted partner to leaders in technology, automotive, finance, retail, healthcare, and government. Appen has customers and offices globally. 

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