Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way — but there’s still an exciting journey ahead. Join us at the heart of trust.
Trustpilot’s growth has been exponential - from a successful IPO to building out new teams, we never stop working hard to fulfill our mission to create better experiences for everyone through our platform. But to do that, we need data! That’s where Analytics comes in - you’ll enable us measure, uncover insights, and predict, to get data everywhere in Trustpilot. We’ve built a innovative analytics team that spans two continents and four cities - are you ready to join a fun, diverse global team?
As a Data Analyst at Trustpilot, you will collaborate with Trusties in our Commercial/Marketing or Trust teams and spend your time digging through our data to provide them with data-driven insights, as well as analytics and dashboards/reporting. You’re keen to ensure them use data to answer their toughest questions, and you can proactively identify areas that need a little data support. You’ll be an internal data consultant, with loads of amazing data in our data warehouse at your fingertips, working with analytical tools including BigQuery and Looker.
Commercial/Marketing
As a B2B company, understanding our customers’ journey from prospect to paid customer is key. In this role, you get to join a growing team of data analysts and work closely with our Marketing, Sales, Customer Success and Operations teams. The team is responsible for all types of analyses to support our marketing and commercial efforts and strategy, from understanding which marketing campaigns work well, to mapping our customers’ journey through data and analysing the impact of our pricing initiatives.
Trust:
A huge part of what we do at Trustpilot is Trust (it’s in the name!). We need to ensure that the content on our platform is real content from real people. That means eliminating scam and spam, and identifying fraudulent behaviour. We have several cross-functional teams devoted to Trust. You’ll be tightly aligned to their goals, supporting teams such as Content Integrity to discover fraudulent activity, andhelping data scientists assess their spam models.
What you’ll be doing:
Who you are:
What's in it for you?
Still not sure?
We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don’t feel you don't meet all the requirements, we'd still really like to hear from you!
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About us
Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.
Today, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.
We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.
Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go.
Join us at the heart of trust.
