We are seeking a talented Sales & Customer Success Operations Data Analyst to join our team. The ideal candidate will possess a strong analytical mindset coupled with exceptional interpersonal skills. Proficiency in data analysis tools and techniques is essential, along with the ability to translate findings into actionable insights.
Key Responsibilities
- Analyse complex datasets to uncover trends, patterns, and insights that drive sales and customer success initiatives.
- Build and maintain dashboards and reports to monitor key performance indicators (KPIs) and essential metrics for sales and customer success.
- Ensure data assets for sales and customer success align with overarching business objectives.
- Collaborate effectively with stakeholders across all levels to address data needs and project goals.
- Prioritize tasks efficiently to deliver accurate results within tight deadlines.
- Support new product launches by aligning with timelines for sales operations and customer success.
- Assist in commission and target-setting processes by providing timely and accurate reporting.
- Stay informed on industry trends and best practices in data analysis, reporting, and visualization to enhance insights and tools.
- Proficiency in data analysis tools and software (e.g., Excel, SQL, Tableau, Salesforce).
- Strong stakeholder management skills at all levels.
- Excellent interpersonal and communication skills with the ability to influence decisions.
- Exceptional analytical and problem-solving abilities.
- Detail-oriented with strong organizational skills.
- Ability to work independently and handle difficult situations with sound judgment.
- Practical experience in data analytics and data-driven decision-making in sales operations.
At SEEK we offer:
- Annual Performance Bonus Plan
- Paid and unpaid leave benefits including Personal Flexi Days and Volunteer Days, as well as the opportunity to purchase additional leave
- Support for parents with 14 weeks paid primary carers leave and 2 weeks paid leave for partners
- The opportunity to work from anywhere for up to 4 weeks per financial year
- SEEKer Support, a confidential service that offers employees up to six sessions with a mental health professional of your choice
- Tailored career development planning (including Education Assistance Program)
- Free income protection insurance
- Access to a wide range of discounts on things such as health insurance, fitness, food, travel, accommodation plus many more
- Frequent events including sports days, annual Christmas party, hackathon, and trivia
At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.
We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.
Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.
For this role, only those candidates with the eligible right to work will be considered.
SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.
