Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.
At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.
About the team:
The Data & AI Governance Specialist will work as part of the Data Governance & Ethics team, within Security. The team is responsible for driving Xero’s responsible data use agenda. This includes overseeing a suite of policies and standards, but more importantly, working pragmatically with Xeros to embed best practice data use in our teams and projects, and create a culture where responsible data use is second nature. As part of this remit, the team is defining Xero’s program around AI governance - a constantly evolving area that requires thought leadership and creative responses.
What you'll bring with you:
- Experience in one or more of the following fields: data governance, data protection, privacy, ethics, data science, security, data consulting or project delivery.
- Building and driving successful data-related change programs where teams have multiple, competing priorities.
- Experience facilitating discussions between technical and non-technical audiences.
- Familiarity with relevant regulatory and certification frameworks such as GDPR, CCPA, ISO 27001/SOC2, and Open data/open banking regimes would be an advantage.
- Experience working with data governance tools would be an advantage.
Responsibilities:
- Offer pragmatic advice on core aspects of data & AI governance (e.g. data controls, AI risk, data and AI governance frameworks, retention, anonymisation etc).
- Partner with teams across Xero to define best practice guidance and playbooks around data & AI governance, data ethics, customer consent, and privacy.
- Support high-value use cases with the right level of governance and guardrails.
- Tackle ambiguous ethical issues around the use of AI (e.g. transparency and explainability in AI systems), in partnership with subject matter experts.
- Work with our Legal, Regulatory, Privacy, Government Relations and Risk functions to ensure Xero remains ahead of the expectations of customers, partners and regulators as the landscape continues to evolve (e.g. adapting to emerging legislation).
- Co-design the responsible data and AI change roadmap, and support major organisational change initiatives such as the introduction of new policies and governance tools.
- Support the efficient operation of governance functions, including our top level data governance forum.
- Develop and deliver educational resources and programs to uplift Xero’s literacy around the responsible use of data and AI, in collaboration with our Learning Experience, Security Education, and Comms teams.
- Put in place effective approaches to manage/remediate risks - and measure benefits - relating to Xero’s approach to data management and AI.
- Represent the Security Team and Xero to raise awareness of the work we do.
Why Xero
Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, free medical insurance, wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.
Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. At Xero we embrace diversity and inclusion and value a #challenge mindset.
Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience . If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.
Xero is an NZ Immigration Accredited Employer and Rainbow Tick certified too.
