D365 Senior Project Manager

High performing team members, challenging projects and a great place to work! This is what you can expect if you join the Quisitive team. Founded in 2016, Quisitive is a publicly traded, global Microsoft services and solutions partner with a team of professionals that has a long history of successfully delivering award-winning Microsoft solutions, including being named the 2024 Worldwide Microsoft Partner of the Year Award for Analytics. Our culture of continual learning and innovation ensures that we remain committed to Microsoft’s long-term strategy.

What do we attribute our award-winning success to? The people we hire, of course! Our team members don’t join Quisitive for just a job. They come to Quisitive to contribute to something bigger than themselves – to be part of a high-performing culture, continue their infinite quest to learn, and deliver innovative and exciting solutions that make a real impact on our customers’ business. We strive to provide the tools and leadership that you need to be successful, and then we let you do what you do best!

t is a very exciting time of growth for our Customer Excellence team, and we are currently hiring a D365 Senior Project Manager provide leadership for enterprise D365 projects. 

This role can be located anywhere in the United States, but we would prefer Austin, Dallas, Houston, San Antonio, Chicago, Denver, Phoenix or Tampa.

What will my role be?

The PM will have overall responsibility of a project’s deliverables, budget and resources and will also work with other team members, customers, partners and sub-contractors and the Sales team to ensure successful delivery of Dynamics 365 to customers.  You will be responsible for customer interactions, understanding the customer’s business and will participate in full life cycle implementations using approved methodology.

Project Management

• Project Management duties on complex projects or on multiple projects.  Defining service objectives by determining requirements, developing project plans, assembling and scheduling required service resources, defining service measurements, managing budget/actual and scope of work, approval of project-related T&E.
• Ensure projects are forecasted appropriately
• Assist in defining “best practices” in delivery, including templates, work plans, methodologies
• Resolve project, customer and staff issues 
• Lead customer meetings or facilitated strategy sessions, analyze processes and recommend improvements, particularly when a SME is required beyond the project team or on larger, complex projects

Customer Relationship Management

• Ensure customer satisfaction
• Establishes a network of relationships within a broad range of functions and levels in a customer organization; sustains executive and C-level customer relationship
• Measure customer satisfaction throughout an engagement, specifically identifying ways in which a team can increase current levels of satisfaction
• Ensure customer concerns and issues have been appropriately addressed
• Put customers interests first while considering the impact on team and project
• Quality Assurance - Expected to identify and QA project efforts to ensure project decision/deliverables are sound; QA at a granular level, all medium and large size projects
• Strive for continuous improvement of PMO methodologies
• Scope projects and leverage solution architects to provide quality assurance of scope, assumptions and estimate

What’s required?

• Minimum 5 years project management experience required, with a focus on D365 FinOps or CE/CRM projects
• Experience with Agile and Waterfall methodologies
• Good communication and relationship building skills
• Good problem solving and analytical skills
• Good time management and organizational skills
• Ability to travel for required client meetings, etc
• Bachelors’ Degree or equivalent experience

What would set me apart?

• Experience managing large ERP projects with 1+ million dollar budgets
• Managing large complex projects with ERP, CRM and other applications in scope
• One or more project management certifications (CSM, PMP, etc)

We are looking for curious initiative takers to join our team, so if you are passionate about being a leader and working with smart people that are committed to accomplishing great things, then apply today!

Please, no third-party agency inquiries, and we are unable to offer visa sponsorships at this time.

About Quisitive

With significant growth since 2016, Quisitive is rapidly achieving our vision of becoming the premier, global Microsoft partner as we continue to expand across the United States, Canada and India. With a diversified delivery model that includes both nearshore and offshore capabilities, our team of Microsoft experts delivers cloud and artificial intelligence business solutions and services that help customers achieve their digital transformation goals. In addition, Quisitive has a portfolio of industry-focused solutions that address customer challenges in healthcare, manufacturing, state & local government and performance management.